Customer Care Agent - Offshore Account "UAE"

Raya Contact Center - Maadi, Cairo

Applicants for
100 open positions
Not Selected
Experience Needed:
0 to 1 years
Career Level:
Entry Level
Job Type:
Full Time Part Time
2,400 to 6,700 EGP per month, 700
Education Level:
Bachelor's Degree
100 open positions
About the Job
  • We are hiring a Customer Service Representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.
  • There are also other departments related to financial tasks like helping the customers to pay their bills, offering a new product "telesales", or convincing the customers who intend to exit the network to keep on using it with bigger benefits.
Job Requirements
  • Bachelor's degree for graduated candidates.
  • Undergrads should be in a gap year "as there's no attendance"
  • Ability to stay calm when customers are stressed or upset.
  • Comfortable using computers.
  • Experience working with customer support.
About this Company

Raya Contact Center is a world-class Business Process Outsourcing Service Provider offering contact center services, back office services, inside sales channel management and professional services. Raya Contact Center caters to clients, including global fortune 500 companies... (More)

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