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Job Description
- To Serves customers by identifying their needs,engineering adaptations of products, equipment, and services.
- Communicate, negotiate internally and externally to facilitate the development of profitable business and sustainable long‐term relationships with customers and ensure a positive customer experience.
- Achieve/Exceed target sales volume and value
- Expand customer base by acquiring new customers
- Monitor credit limits, periods and cash collection to ensure timely payments.
- Deliver monthly sales plan to planning and work with them on trade‐offs to reach the optimum production plan.
- Monitor and report on market and competitor activities and provide relevant reports and information.
- Attend exhibitions, conferences and other marketing events either internally or outside Egypt.
- Identifies current and future customer service requirements by establishing personal rapport with potential and actual customers and other persons in a position to understand service requirements. Provides product, service, or equipment technical and engineering information by answering questions and requests.
- Establishes new accounts and services accounts by identifying potential customers; planning and organizing sales call schedule.
- Prepares cost estimates by studying blueprints, plans, and related customer documents; consulting with engineers, architects, and other professional and technical personnel.
- Determines improvements by analyzing cost-benefit ratios of equipment, supplies, or service applications in customer environment; engineering or proposing changes in equipment, processes, or use of materials or services.
- Gains customer acceptance by explaining or demonstrating cost reductions and operations improvements.
- Submits orders by conferring with technical support staff; costing engineering changes.
- Develops customer's staff by providing technical information and training.
- Prepares sales engineering reports by collecting, analyzing, and summarizing sales information and engineering and application trends.
- Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
- Contributes to sales engineering effectiveness by identifying short-term and long-range issues that must be addressed; providing information and commentary pertinent to deliberations; recommending options and courses of action; implementing directives.
- Contributes to team effort by accomplishing related results as needed.
