Technical Performance Manager
Talabat -
Maadi, CairoPosted 4 years ago59Applicants for1 open position
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Job Description
- Oversee, analyze, and monitor Operation's performance and quality of delivery operations.
- Dive deep into immense data and deriving insights for each zone.
- Identify, initiate, and drive operational performance improvements within country operations in order to achieve global standards of business excellence.
- Initiate and implement appropriate training and awareness plans to support country operations’ staff and maintain the highest levels of performance.
- Handle deployment of new operations applications including coordination of system setup, users training, and post-deployment administration
- Establish business processes and procedures to drive efficiency and performance.
- Support continuous improvement of budgeting, forecasting & planning for logistics function.
- Support manpower planning for logistics operations.
- Prepare and submit frequent & unplanned business/ operational reports.
- Prepare workforce schedules to ensure optimum manpower utilization & fulfillment of business needs.
- Assist in the development of scorecards, measurement tools and KPI’s on both individual & process levels.
- Create action plans for failed KPIs to ensure continuous improvement.
Job Requirements
- Bachelor’s degree.
- 7+ Years of experience in performance Management – Business Intelligence/ analysis (preferably in the food industry or shipping industry).
- Excellent command of English.
- Proficient level in MS Excel
- Project management certification is preferred.
- Proven Experience in using data management tools; Power BI, Tableau... etc.
- Effective People management skills
- Exceptional Organization skills – Time management, resource planning and attentive to details
- Remarkable problem-solving skills
- Strong Analytical Skills
- Great Presentation skills
- Target Oriented
- Initiative and Goal-Driven