Warehouse Manager (Pharmacist) - Mosotord

• Ensure applying department SOPs through ensuring that all products at its places with the agreed standards for effective results.
• Manage and organize delivering the orders on time to the distributer to ensure customer satisfaction.
• Review and analyze warehouse stock to ensure there is no over stock to maintain company's goods.
• Review and analyze warehouse team's productivity through analyzing number of lines achieved …etc.
• Review and follow up the return orders to identify the reasons and to control it.
• Review and follow up all products which didn't delivered to the customer due to problem in picking to ensure customer satisfaction.
• Manage and follow up "scanning expire process" to remove all products that are near to be expired.
• Manage receiving and delivering expires from customers to platform to ensure maintaining company's rights.
• Conduct and follow up stock take process to ensure system balance is equal to physical one.
• Review and apply all received memos come from ministry of health to ensure saving company's image.
• Review and ensure not exceeding the agreed limit to resolve customer's problems on the CRM system to ensure customer satisfaction.
• Ensure the availability of all operations tools and equipment to ensure no work interruptions.
• Follow up with maintenance concerned employees the operation tools and equipment to ensure smooth work operations.
• Calculate incentives for warehouse team.
• Communicate and resolve any escalated problems related to warehouse along with all concerned parties to ensure smooth work operations.
• Review and analyze frequent reports regarding rounds, transfers, stock modifications, cycle count, headcount, damage…ect to ensure following department KPIs and achieving department objectives.

job requirements

0 to 2 years

Not Specified