Assoc Sales Engineer Analyst
Dell EMC -
Cairo, EgyptPosted 5 years ago37People have clicked1 open position
Job Details
Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:
Skills And Tools:
Job Description
RESPONSIBILITIES
- Build and submit solution validation documents (SVCs) and solution qualification requests (RPQs); support RPQ case intake; handle technical inquiries on products and services
- Deliver all services to the field within defined SLAs and Quality measurements
- Logging of requests in order to provide accurate tracking of cases around various Sales and Presales requests
- Escalation of problems when appropriate to Team Leader and Manager
- Work closely with the Presales and Sales teams in building solutions and quotes Development of technical hardware/software quotations and configurations, including full product specifications and pricing.
- Perform technical configuration requests with configuration tools; address/resolve configuration issues Create current state technical drawing diagrams