Customer Service Representative - New Cairo
IMI -
New Cairo, CairoPosted 5 years ago476Applicants for15 open positions
- 24Viewed
- 0In Consideration
- 1Not Selected
Job Details
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Job Description
15 candidates are required
A Multinational Health Insurance Company is now hiring customer care representatives (( Inbound Calls ))
Main Job Duties:
- Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.
- Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
- Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.
- Building lasting relationships with clients and other call center team members based on trust and reliability.
Benefits:
- VPN Line
- Medical & life insurance
- Rotational shifts & 2 Days off.
- Location: Downtown, 5th Settlement.
Job Requirements
- English: Good to very good.
- Presentable.
- Both males & females (fresh grads are welcome to apply).
- Max age 30 (grads only).