IT Help Desk Specialist

Khalil Pharmacies - Alexandria

Applicants for
1 open position
In Consideration
Not Selected
Experience Needed:
0 to 1 years
Career Level:
Entry Level
Job Type:
Full Time
1 open position
About the Job

Tasks and Duties:

  • Provide help-desk support and resolve problems to the end user’s satisfaction.
  • Monitor and respond quickly and effectively to requests received through the Phone call or face to face
  • Monitor Service Desk for tickets assigned by E-mail.
  • Modify configurations, utilities, software default settings.
  • Install, test and configure new workstations & Laptops, peripheral equipment and software.
  • Maintain inventory of all equipment, software and software licenses.
  • Report issues to the manager for escalation.
  • Manage PC setup and deployment for new employees using standard hardware and software.
  • Perform timely workstation hardware and software upgrades as required.
Job Requirements
  • Suitable bachelor degree
  • Experience from 0 -1 years
  • Fresh grad are welcome to apply
  • CCNA is preferred
  • Alexandria resident ONLY
About this Company

In 1929, Dr. Ahmed Khalil returned from London, UK holding a bachelor’s degree in pharmaceutical sciences and established Khalil pharmacy in Attarin, Alexandria.

The pharmacy built a strong reputation preparing drug formulations at the highest level of accuracy... (More)

See all Careers and Jobs at Khalil Pharmacies