Technical Support Representative - German
Maadi, Cairoposted 6 years ago25Applicants for5 open positions
- 25Viewed
- 0In Consideration
- 0Not Selected
Job Details
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Job Description
- As a SYKES customer service agent, you are responsible for acting as a liaison between customers and the client.
- You deal with a variety of incoming contacts to the contact center, answer queries, service issues, handling complaints and problem-solving with the objective of providing first contact resolution where applicable.
Benefits
- Fixed shifts and rotational weekends .
- Transportation.
- Medical insurance.
- Social Insurance.
Job Requirements
- Ability to communicate clearly and effectively in German
- Document customer interactions effectively
- Ability to read and write proficiently while multitasking (actively listening to the customer and answering questions)
- Ability to type fast on a keyboard
- Courteous
