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Job Description
- Designs, creates, and maintains technical documentation
- Forming a clear understanding of the purpose of the document, they will create.
- Researching and preparing online help content, technical documentation, publications, related documents, user scenarios, and other media; reviewing and editing material to ensure accuracy, completeness, and consistency of information within documents and between related documents.
- Capable of working independently to create system level documentation and manuals.
- Create management plans for Configuration, Security, Program, and Operations using Word, Visio, and Excel.
- Maintain technical information by translation into other language.
- Have wide understanding and knowledge for Technical terms and information in order to achieve consistency and accuracy in technical communication.
- Creates and assists other team members with end-user documentation, on other projects, on an as-needed basis.
- Understands the user’s view of applications and /or technology and is able to put procedures in a logical sequence.
- Merges and updates multiple versions of similar documents into one document and send to manager for final approval on content.
Job Requirements
- Ability to write clear documents and editing what is already written.
- Patience in problem solving and troubleshooting.
- Ability to simplify complex information in well-organized document.
- Has creativity in writing documents and talented in showing ideas graphically.
- Ability to track the documents in an organized way.
- Ability to use graphics programs to capture, size, and import screenshots and graphics into documentation.
- Good communications skills with other departments.
- Team-working skills.
Education and Experience
- Graduated from the faculty of Alsun - English Section.
- Excellent English spoken and written.
- Has very good skills with Microsoft office: Word, Visio, Presentation and Excel
- Experience in writing technical and business description about software applications and projects.
- Experience in software manuals, textbooks, product instructions, technical online content, memorandums, employee manuals, policy manuals, and offers.
- From 3 to 5 years of experience