Customer Service Representative

Harvest British College - Cairo

Applicants for
15 open positions
Experience Needed:
0 to 1 years
Career Level:
Entry Level
Job Type:
Full Time
1,400 to 1,800 EGP per month, daily bonus + commission on the branch target
15 open positions
About the Job
  • Welcomes visitors by greeting them, in person or on the phone.
  • Maintains a cheerful and helpful personality.
  • Introduces our course packages to clients face to face or by telephone.
  • The administrator runs the daily operation of the training class “Class Profile” which includes: (taking attendance and submitting scores …etc.).
  • Process Courses and books payment receipts, and checks the receipts against his/her books storage.
  • Preparing a daily spreadsheet for all payments, and send it to the accounting department on daily basis.
  • Manages the class logistics: (Tools, electronics, class bookings) and report any damages to the management.
  • Dealing with the feedback provided by class participants and instructors, then inform the management with the results.
  • The administrator shall ensure that students contact information, and all other work spreadsheets are always up-to-date.
  • Submitting students transfer postponement requests (Class, Diploma or Branch transfer, and course or exam postponement).
  • The administrator shall always be prepared for emergencies (missing score sheets, exam copies … etc.) and have backups for all materials.
  • The administrator shall prepare a daily report about all day tasks, and send it to their supervisor for analysis and coaching purposes.
Job Requirements
  • Fresh Graduates and/or Max 1 year experience
  • A good command of English.
  • Familiar with MS Office "Word, Excel and PowerPoint".
  • Have excellent communication skills.
  • Confident.
  • Presentable.
  • Customer oriented.
  • Flexibility and commitment.
  • Can work on shift basis.
About this Company

Harvest British College for English language training along with the phenomenal department of the American Accent. Harvest British College is a training corporate registered at the General Authority for Investment and Free Zone as a Limited Liability Company, LLC. Harvest is... (More)

Industry: Education
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