RPA Business Analyst
Dubai, United Arab EmiratesPosted 2 years ago42Applicants for1 open position
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Job Description
- Create process documentation/workflows, knowledge articles and self-service guidance for RPA & application development Projects.
- Collect and document business requirements for project and process improvement/automation efforts.
- Facilitate in generation of process workflow/process ID card documents in order to collaborate on process improvements, automation capabilities and clearly defined end-to-end use cases.
- Review information and trends to ensure that the output of processes is achieving the desired results and that services are meeting agreed-upon service levels.
- Conduct weekly review meeting with Business stakeholders to highlight areas of improvement or concerns.
- Identify issues and risks and document the same as part of Process ID Card/Process Definition Document/Business Requirement Document.
- Bring inconsistencies and problems to the attention of management.
- Conduct ‘Discovery Workshop’ meeting with Business.
- Track all project related activities using JIRA and ensure adherence of the process and escalation requirements within the various support and delivery areas.
- Responsible for both strategic and tactical decisions related to the bank-wide Automation & application development initiatives regarding people, process and projects.
Job Requirements
- Fluent in English is a must
- Minimum 6 to 8 years of experience as a techno-functional Business Analyst, preferably in a financial services organization.
- A University degree in Computer Science and/or equivalent experience.
- Hands-on experience in RPA/Power Platform implementation.
- Hands-on experience on providing the solution design for the RPA/Power Platform projects.
- Prefer candidates with a good understanding of banking products and processes across Consumer and Wholesale banking divisions
- Proficient technical writing capabilities and Sufficient analytical skills.
- Good to have any Process Automation technology certification, especially in “UI Path Business Analyst” and ‘Power Platform’.
