Back Office Advisor (Email Support)

Convivial - Heliopolis, Cairo

125
Applicants for
10 open positions
13
Seen
2
Rejected
Experience Needed:
0 to 1 years
Career Level:
Entry Level
Job Type:
Full Time
Salary:
3,300 to 3,600 EGP per month, Monthly commission up to 7000 EGP
Languages:
English
Vacancies:
10 open positions
About the Job

Back Office (Email Support):

  • Basic Salary: Starting salary 3360 Net + KPIs probation period (3 months) upgraded to 3600 Net + KPIs after probation.
  • Social and Medical Insurance.
  • Bank account - Payroll.
  • Saturday and Sunday fixed days off.
  • Fixed working hours from 3:00 PM to 12:00 AM.

Responsibilities:

  • Managing reservations' modifications, cancellations and confirmations.
  • Providing customers with necessary documents (invoices, vouchers, and itineraries).
  • Tasks are all done via EMAIL mainly and rarely via outbound calling.
Job Requirements
  • Excellent command in English (Written & Spoken).
  • Experience in offshore customer service is a plus.
  • Maximum age: 28 years old.
  • Grads and undergrads can apply.
About this Company

Convivial is a multinational contact center based in Cairo-Egypt, We provide different Sales & Marketing services on behalf of multinational Clients.

Currently, we are dealing with the leading housing accounts in Europe & the US that’s beside serving medical... (More)

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