Reservation Manager

Wings Tour Group - Heliopolis, Cairo

Applicants for
1 open position
Experience Needed:
4 to 5 years
Career Level:
Job Type:
Full Time
1 open position
About the Job
  • Responsible for Hotel and Local Reservations
  • Links to Best Western World Wide.
  • Allocate daily tasks to Reservations staff.
  • Review reservation booked daily.
  • Review arrival report daily.
  • Responsible for training staff.
  • Responsible for implementation of policies and procedures.
  • Liaise with Sales Department in regards to occupancy, Rates Reservation's Analysis.
  • Identify Top Producing Accounts ensure proper recognition by Reservation staff.
  • Monitoring Telephone Manner and general performance of reservations staff daily.
  • Responsible for work schedule.
Job Requirements
  • Fluent English, other language is plus
  • Excellent Presentation and Communication skills
  • Excellent Computer Skills
  • Having knowledge of entire Reservation Procedure
  • Confident and determined approach
  • Negotiation and business development skills
  • Ability to communicate with people of different nationalities
  • Close working relationships with suppliers to achieve optimum results