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Job Description
- Provides timely support for corporate applications, desktop/laptop hardware, network systems/infrastructure, and servers
- Installs, configures and maintains firm software and hardware.
- Provides recommendations on improvements as required
- Develops and maintains system documentation and reports
- Monitors systems and network for performance and takes remedial actions as necessary to ensure ongoing system availability
- Ability to correlate incident trends into problem management and execute permanent fixes
- Maintains and organizes inventory of all hardware and software
- Participates in and/or leads assigned technical projects
- Completes new employee setup and orientation
- Configuring, maintaining and administrating LAN/WAN infrastructure and network equipment
- Monitoring, developing and regularly testing Security systems and remote accesses
- Maintains computer hardware and contacts appropriate support personnel for repair in accordance with maintenance and/or warranties
- Assists with developing and executing an annual IT Operational Plan / Budget
- Developing, implementing and enforcing IT policies and procedures
- Developing, implementing and regularly testing our Backup system and Disaster Recovery Plan
- Introducing and developing new technologies that facilitates company strategic goals
- Managing, administrating and configuring Microsoft Dynamics AX 2012
- Creating AX reports as per business needs
Job Requirements
- Bachelor's Degree in Information Systems Management or other relevant discipline
- 6+ years’ experience
- Strong hands-on experience in administrating Microsoft Dynamics AX 2012
- Hands-on experience in SRSS software
- Hands-on experience in managing Microsoft SQL server database
- Strong understanding of Microsoft Core Infrastructure technologies and possess good understanding including but not limited to network concepts, TCP/IP, Routing, SMTP, DNS, DHCP, NPS, etc.
- Strong understanding of Active Directory including experience in upgrading and/or migrating Active Directory forests/domains. Knowledge of deploying, troubleshooting AD group policies.
- Solid knowledge in Microsoft office 365.
- Must possess strong knowledge of deploying and administrating VMWare ESXi environment.
- Knowledge of working with Grand Stream Phone System, Routers and Switches.
- Familiarity to monitor and perform system backups and restores using Veaam, Data Domain, and other vendors backup software.
- MCSE and CCNA certifications are must
- Must be able to travel to different sites as required.
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