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Job Description
- Provide training related to knowledge on products and services for the provisioning of patient consultancy.
- Assist the branch management and operations staff in identifying performance improvement opportunities, along with the development and implementation of related action plans.
- Participate in the development and implementation of pharmacy operations related training programs, policies, and procedures.
- Support training efforts of departments and work collaboratively with the development of those programs.
- Conduct training programs to all new and existing pharmacy staff.
- Assist in training and orientation of new employees, performance improvement activities, and educational programs.
- Develop and improve current training content and materials on selling & soft skills training.
- Conduct different structural OTC training programs to community pharmacy staff.
- Perform other duties and responsibilities as assigned.
Job Requirements
- Bachelor degree of pharmacy ONLY
- Experience in OTC
- Minimum 5 years of related pharmacy and training experience.
- Possess excellent training development and delivery skills.
- Comfortable with coaching and mentoring
- Strong time management skills.
- Strong computer skills (word processing, database, spreadsheet programs, presentations).
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