Quality Control Representative
Allianz -
New Cairo, CairoPosted 6 years ago146Applicants for2 open positions
- 11Viewed
- 0In Consideration
- 0Not Selected
Job Details
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Job Description
Main Duties:
- Quality control representatives develop and coordinate special activities to meet and maintain quality standards and reliability of products and that to create transparency between organization and customers.
- Ensure the sale process of our products fits the purpose and meets the customer expectations and legal compliance
- Conduct Quality control call to all submitted new business on a daily basis to ensure clients understanding and acceptance of our products.
- Ensure the presales process are up to the standards required by the company.
- Initial screening to application to verify submitted documents.
- Retain business by reporting clients disputes and escalating to sales manager/ heads in order to regain customers satisfactions/ loss business.
- Report quality feedback for business managers for required actions.
Job Requirements
- University degree
- Excellent time management and origanizational skills
- 2-3 years of experience in customer service (preferred experience from insurance background)
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