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Job Description
- Setting and implementing social media and communication campaigns to align with marketing strategies.
- Providing engaging text, image and video content for social media accounts.
- Responding to comments and customer queries in a timely manner.
- Set and implement social media and communication campaigns to align with marketing strategies.
- Provide engaging text, image and video content for social media accounts.
- Respond to comments and customer queries in a timely manner.
- Monitor and report on feedback and online reviews.
- Organize and participate in events to build community and boost brand awareness.
- Coordinate with Marketing, PR and Communications teams to ensure brand consistency.
- Liaise with Development and Sales departments to stay updated on new products and features.
- Build relationships with customers, potential customers, industry professionals and journalists.
- Stay up-to-date with digital technology trends.
Job Requirements
- 2 years’ work experience as a community manager.
- Experience launching community initiatives (e.g. building an online forum, launching an ambassador program, creating an event series and writing an email newsletter).
- Ability to identify and track relevant community metrics (e.g. repeat attendance at events).
- Excellent verbal communication skills (English & Arabic).
- Excellent writing skills (English & Arabic).
- Hands on experience with social media management for brands.
- Ability to interpret website traffic and online customer engagement metrics.
- Knowledge of online marketing and marketing channels.
- Attention to detail and ability to multitask.
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