Account Advisor - GCC
Talabat -
Maadi, CairoPosted 7 years ago21Applicants for15 open positions
- 17Viewed
- 17In Consideration
- 0Not Selected
Job Details
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Job Description
The Account Advisor is responsible for processing and handling customer orders and concerns via telephone.
- Responds to customer service requests for restaurant food orders by entering and verifying customer and menu data.
- Ability to achieve and maintain performance standards.
- Supports marketing of products.
- Able to interact with all levels of customers in a professional manner.
- Assists and mentors new call center representatives.
- Adheres to company processes and guidelines.
Job Requirements
- Bachelor’s Degree Business administration or other relevant field.
- Call center experience preferred.
- Excellent command of English language.
- Excellent interpersonal, written, and oral communication skills.
- Excellent listening skills and the ability to ask probing questions, understand concerns, and overcome objections.
- Highly motivated and committed individual.
- Desire to work in fast paced, highly dynamic environment.
