Tele-Collector
Cairo, EgyptPosted 11 months ago43Applicants for1 open position
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- 0In Consideration
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Job Details
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Job Description
- Coordinate the collection process between the customers and Filed Collectors through organizing the suitable dates and times for collections.
- Chase overdue invoices by telephone, email & letter within agreed timescales.
- Respond promptly to both client and internal enquiries.
- Resolve customers’ issues related to their accounts/ invoices and liaise with other departments –if needed-
- Investigate and evaluate customers’ credit requests to decide whether to a new credit is to be granted based on predetermined standards.
- Set up and maintain customer files.
- Present daily and monthly collection reports to direct manager.
- Achieve personal/ team targets.
- Any other job-related duties.
Job Requirements
- Excellent Communication skills.
- Customer Focus & People skills
- Negotiation skills.
- Problem Solving.
- Time management.
- Working under time pressure, meeting deadlines.
- Flexible and Able to work in a team environment.
- Very good command of English Language is a must both written & spoken (inter-mediate level)