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Job Description
- Post customer's payments to their respective accounts.
- Batches payments for the cash application process.
- Applies and reconcile payments by utilizing supporting detail based on established guidelines.
- Proactively matches invoices to payments received in an effort to minimize the aging of receivables.
- Identifies payments that are delayed, incorrectly posted, or applied and ensure necessary corrections are made.
- Maintains and monitors the daily log of receipts and unapplied payments.
- Achieves daily and monthly productivity expectations related to payments.
- Monitors mailboxes and process requests in a timely manner.
- Researches and resolves payment discrepancies.
- Balances the required bank accounts throughout and at the end of each day.
- Identifies auto cash candidates.
- Resolves customer concerns by developing viable solutions to minimize future opportunities for service failures.
- Communicates with other units regarding any payment processing issues.
Job Requirements
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