French Customer Service Support ...
Job Details
Skills And Tools:
Job Description
Company Description
VXI Global Solutions (VXI) is a leading provider of business process and information technology outsourcing services for companies. We specialize in call center and BPO services, software development, quality assurance testing, and infrastructure outsourcing.
Role Description
This is a full-time, on-site French Customer Service Support staff roles ( TL,QA,Trainers and Agents ) located in Cairo at VXI Egypt. The Customer Service Specialist will be responsible for providing support to French customers, ensuring customer satisfaction, maintaining phone etiquette, and delivering high-quality customer service on a daily basis.
Job Requirements
Qualifications
- Customer Support and Customer Service skills
- For support staff: 2 years of experience in same role
- Customer Satisfaction and Customer Experience skills
- Phone Etiquette
- Excellent communication and interpersonal skills
- Ability to multitask and handle challenging situations
- Experience in a customer service role is a plus
- Fluency in French ( B2+ - C1 )
- Fluency in English ( B2 )
- 24/7 shifts
Location: Citystars Mall, Nasr city, Cairo
Join our dynamic team at VXI Global Solutions and take the lead in guiding and motivating a talented group toward success!
