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Job Description
Reporting: IT Manager.
Purpose: As the business expands, we are actively seeking a skilled Systems & Network Administrator.
His responsibilities will include maintaining and managing the software, hardware, and networks in Egyptian IVF center
Responsibilities:
- Maintenance and administration of computer networks and related computing environments including systems software, applications software, hardware, and configurations.
- Configuration, management and maintenance of on-premise VOIP PBX phone system, Call Center, networking infrastructure including DNS, switches, setting up firmware, FortiGate, VPN, Lan network, firewalls and internal routing
- Installs, configures, maintains and monitoring of devices and security Anti-Virus, Anti-Spam, Anti-Malware, etc. for maximum internal network protection.
- Network System and Service monitoring and optimizations
- Management of user accounts, configuring email accounts and on-boarding and off-boarding of employees.
- Protecting data, software, and hardware by coordinating, planning and implementing network security measures.
- Organize and scheduling of upgrades and maintenance for networks and systems with minimal downtime.
- Configuration, monitoring and maintenance of backup and replication routines, including documentation and testing.
- Proactive identification of issues and production of solutions/proposals that address these issues.
- Troubleshooting, diagnosing and resolving hardware, software, and other network and system problems.
- Provision of technical support for all employees
- Creation and maintenance of IT related documentation and training material.
- Keep up to date with new technology, potential security vulnerabilities and resolution methods.
Job Requirements
- This role would best suit a Systems & Network Administrator with over 3 years of relevant experience.
Education:
- BS degree in Information Technology, Computer Science, Computer Engineering or relevant field
Experience:
- 3-5 years of relevant experience in a customer focused position involving technical knowledge of a company' s products and services
- Skills
- Strong Microsoft Windows Server administration skills
- Advanced understanding of ISP services / protocols /network concepts (IP, TCP, DNS, Active Directory, Group Policy, Mail, HTTP(s), Routing, Switching concepts, Load balancers, Layer 7 firewalls)
- Installation & configuration of Cisco, Aruba and FortiGate hardware
- Administration of Asterisk pbx, VOIP phone systems and call center
- Cabling, patching and passive network installations.
- Experience with virtualization (e.g., VMware)