Job Description

Job Summary-
We are looking for a friendly and organized Hostess to join our team and be the first point of contact for guests visiting our establishment.

The Hostess will greet guests, seat them, and ensure they have a positive experience from the moment they arrive.
Job Responsibility-
Greet guests as they enter the establishment with a friendly and welcoming demeanor.
Seat guests according to seating chart and ensure proper rotation of tables.
Assist in taking reservations and managing the waiting list.
Provide menus and communicate specials to guests.
Collaborate with servers and kitchen staff to ensure efficient service.
Handle guest inquiries, requests, and any issues that may arise.
Maintain cleanliness in the hostess station and lobby area.
Uphold high standards of customer service and professionalism at all times.
Candidate Requirements-
Proven experience as a Hostess or in a similar customer service role.
Excellent communication and interpersonal skills.
Ability to work well under pressure and in a fast-paced environment.
Strong organizational and multitasking abilities.
Attention to detail and a positive attitude.
Availability to work evenings, weekends, and holidays.
Knowledge of restaurant procedures and etiquette is a plus.

Skills

Skills-

Excellent communication and interpersonal skills
Strong customer service orientation

Ability to remain calm and courteous in high-pressure situations
Good organizational and time-management abilities

Confidence and professionalism in dealing with guests
Attention to detail and ability to multitask effectively
Knowledge of reservation systems and basic computer skills
Strong teamwork and collaboration skills

Ability to work flexible hours, including evenings and weekends
Fluency in multiple languages (depending on the location)

Centro Hotels by Rotana

Company Profile

Open vacancies at Centro Hotels by Rotana

Hostess

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