Receptionist

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New Cairo, Cairo

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New Cairo, Cairoposted 4 days ago

Job Details

Experience Needed:

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Greet, register, and direct visitors, clients, and contractors professionally, and notify the host on arrival.
Answer and route incoming calls and inquiries promptly, take accurate messages, and follow up until each one is resolved.
Maintain the visitor log and issue visitor access passes according to company security procedures.
Receive, log, and distribute incoming mail, couriers, and deliveries, and arrange outgoing mail and courier shipments.
Manage meeting room bookings, prepare rooms for meetings, and arrange refreshments and hospitality for guests.
Keep the reception area and meeting rooms clean, organized, and presentable at all times.
Schedule appointments and coordinate visits between management, clients, and external parties.
Support administration with filing, document scanning and copying, and maintaining office records.
Monitor and request office supplies and stationery, and coordinate with the Office Boy and service providers.
Coordinate with HR on attendance, new joiner arrival and onboarding logistics, and employee requests (such as ID cards and access).
Handle inquiries and complaints courteously, and escalate sensitive issues to the Administration Manager.
Maintain confidentiality of company information and visitor details.

Required Qualifications & Experience

Diploma or Bachelor’s degree in Business Administration, Tourism & Hotels, Languages, or a related field.
1–3 years of experience as a Receptionist or front-desk officer (corporate, real estate, hospitality, or mall environment preferred).
Excellent verbal and written communication in Arabic and English.
Good knowledge of Microsoft Office, email, and phone systems.
Professional appearance and a pleasant, customer-focused manner.

Required Skills