Job Details
Experience Needed:
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Job Description
- Proven work experience as a senior administrative assistant, virtual assistant or executive administrative assistant
- In-depth understanding of office management and daily operations
- Hands-on experience with MS Office
- Working knowledge of office equipment, like printers and fax machines
- Excellent verbal and written communication skills
- Strong organizational and time-management skills
- High School degree; additional qualification as a personal assistant or secretary will be a plus
Job Requirements
Experience with Shopify:
- Prior experience working with the Shopify platform, preferably for at least 6 months to 1 year
- In-depth knowledge of Shopify features, dashboards, app integrations, etc.
- Experience with Shopify store setup, customization, and management
E-commerce Knowledge:
- Understanding of e-commerce best practices, inventory management, and order fulfillment
- Familiarity with online marketing strategies (SEO, PPC, social media, email)
- Knowledge of sales analytics and reporting
Customer Service Skills:
- Excellent written and verbal communication abilities
- Responding to customer inquiries and order issues via email/chat
- Processing returns and refunds following store policies
Administrative Tasks:
- Product data entry, updating descriptions, and images
- Basic HTML/CSS editing for minor store customizations
- Bulk product uploads, inventory updates
Technical Skills:
- Proficiency with spreadsheet software like Excel or Google Sheets
- Image editing skills (Photoshop, Canva, etc.)
- Comfortable with online tools, apps, and project management software
Work Management:
- Ability to multitask and prioritize tasks
- Strong time management and organizational skills
- Comfortable working independently with little supervision
Other Requirements:
- Fast and reliable internet connection
- Available for training and the onboarding process
- Dedicated workspace free of distractions
