YPO is a member organization for over 35,000 CEO's and leaders all over the world. Our purpose is to create a better world by creating better leaders. YPO provides a variety of platforms, programs and opportunities for life-long learning and personal development.We are seeking a Regional Manager (internal title) to support YPO's Middle East/North Africa (MENA) region with program management, communications, stakeholder relationship management, data synthesis, and meeting logistics. Experience as an Executive Assistant, Program Manager, Hospitality Event Manager or Account Manager could be a great fit for this role but we're open to all backgrounds that meet the role's qualifications. Fluency in English (both written and verbal) is required. Fluency in Arabic is a huge plus!YPO is a remote-first organization. This role is work-from-home but will require travel (5-7 times per year), both international and domestic travel. Flexibility to accommodate different international time zones is required. This is an international consultant engagement with an initial contract of 18 months (w/ option to renew for an additional 3 years) as YPO is not an employer in the UAE.POSITION PURPOSEThe Regional Manager provides a consistent, professional experience to the chapters, regions, and chapter managers through the effective and consistent delivery of information, content and follow-up. This includes support for managing programs and processes, driving regional communications, regional data, and meeting logistics support. The Regional Manager manages workflows to provide effective levels of support across the portfolios in support of the chapters, regions, and chapter managers. The Regional Manager is the primary point of contact for chapter managers. PRIMARY RESPONSIBILITIESTrain and onboard new and existing chapter managers on YPO processes and systems.Manage communications, aligning with other portfolio managers, to chapter managers related to YPO programs, processes, and priorities.Support renewals, dues payments, and resignation processes in collaboration with chapter managers and Membership.Collaborate in the content development and execution of chapter manager workshops.Collaborate with the Regional Director to develop and implement plans for successful systems and processes to achieve organizational goals.In conjunction with Regional Director, oversee Regional and Development Funds, including reimbursements for member champions and vendors. Assist with management of budget.In collaboration with the Chapters & Regions Business Operations team, provide regular Salesforce reports to support the effective management of the region and its metrics (Officer identification, Renewals, Chapter Health data, etc.).Maintain regional team sites on the corporate network (SharePoint) as well as region sites and pages on YPO Connect. Manage region’s Teams library of folders and files.Organize, communicate, and manage regional board meetings and coordinate all meeting materials in collaboration with other portfolio managers. Produce and/or manage the production of regional executive committee meetings and regional board meetings, including logistics, communications, contract negotiations, onsite management and pre/post-meeting communications. Manage effective communications with regional officers and regional teams.Manage and respond to day-to-day requests from chapters, chapter managers, regional officers and regional portfolio managers.Visits chapters in the region, in partnership with the Regional Director, including chapter board meetings and chapter strategic planning sessions.Special projects like newspapers, e-newsletters, branding, strategic alliances, regional CA meetings and any other region-specific initiatives.SKILLSAbility to work collaboratively in a multi-cultural organization with international members, helping them achieve excellence in voluntary roles for YPO initiatives.Excellent interpersonal skills, including strong diplomacy skills with the ability to build meaningful relationships with all levels of associates, members and vendors. Adaptable, insightful, empathetic, and reliable. Great sense of humor and humility.Able to maintain discretion and integrity of confidential information.Resourceful and able to work independently with initiative and good judgement. Effective time management, organization and prioritization skills with the ability to focus on varied projects simultaneously.Possesses a distinct global mindset, sensitive to local and international customs and protocols.Able to identify problems, research alternatives, provide solutions and/or resolve issues in a timely manner. Anticipates member needs and delivers with clarity.Analytical thinker with ability influence and guide processes with appropriate approach and execution. Natural curiosity and desire to learn more; proficiency and interest in applying new technologies and tools.Excellent verbal and written communication skills, including proof reading, with a meticulous attention to detail. Adjusts communication style appropriately to the audience.Professional presence, appearance, and stature to interact easily with YPO members, C-level executives, and high-profile corporate leaders. EXPERIENCE/BACKGROUND5+ years of experience working in a global environment interfacing with senior level executives.Proven customer service experience in high-touch environment where responsible for identifying and implementing alternative solutions and resolving issues in a timely manner.Experience in supporting, stewarding, and executing multiple stakeholder goals and deliverables.Membership or association experience preferred, an understanding of governance structures.Experience in professional services and/or event planning environments with multiple stakeholder groups/committees and consensus management, preferred.EDUCATION/TRAINING/CERTIFICATIONBachelor’s degree or equivalent experience required.Proficient in Microsoft Office Suite and database management systems, preferably CRM.PHYSICAL REQUIREMENTSAbility to work flexible and/or extended hours as needed to accommodate members and team members in multiple time zones.Ability to work for extended hours at a computer screen.Willingness and ability to travel, domestically and internationally, without restrictions, approximately 15-25% per year.