Collection Officer

We are seeking a highly motivated and results-oriented Collection Officer to join our dynamic team at SRV. As a Collection Officer, you will play a vital role in ensuring the timely collection of payments from our valued clients in the facility services industry.Responsibilities:Manage a portfolio of client accounts and proactively reach out to clients to collect outstanding payments.Implement effective collection strategies and maintain regular communication with clients to resolve payment issues and ensure timely payment.Review and analyze client accounts receivable aging to identify delinquent accounts and take appropriate actions to mitigate risks.Prepare and send payment reminders, invoices, and statements to clients, ensuring accuracy and adherence to company policies.Collaborate with internal teams, including sales, and finance, to resolve client inquiries, disputes, and billing discrepancies.Maintain detailed and up-to-date records of client interactions, payment arrangements, and collection activities in the designated systems.Provide regular updates on collection activities, account statuses, and potential risks to the management team.Stay updated on industry trends, regulations, and best practices related to collections, and implement process enhancements to improve collection efficiency.Qualifications:Previous experience in collections, accounts receivable, or a related field is preferred.Strong negotiation and communication skills, with the ability to build rapport and effectively handle difficult conversations.Excellent problem-solving and analytical abilities to assess client situations and develop appropriate collection strategies.Detail-oriented mindset with a focus on accuracy in recording and documenting collection activities.Proficiency in using collection software, accounting systems, and Microsoft Office Suite.Ability to work independently and as part of a team in a fast-paced environment.Knowledge of legal and regulatory requirements related to collections is a plus.A bachelor's degree in finance, accounting, or a related field is desirable but not required.Industry : Facility ServicesBenefits:Attractive PackagesCommissions Social InsuranceJoin our team at SRV and contribute to our continued success as a leading provider of facility services. We offer a competitive salary, benefits package, and opportunities for professional growth and advancement.