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Job Description
- Review the company debtor list.
- Contact customers and informing them of their overdue bills.
- Advise customers on their payment options and suggesting methods of payments
- Maintain customer payment records.
- Write notice warnings to customers when payments are not being made.
- Start legal action when customers fail to pay their debt.
- Respond to customer queries.
- Process payment and credit notes on system
- Handle sending online payments on weekly basis to the owners who didn’t pay their claims
- Handle printing and sending invoices for the owners by post office
- Follow up the pending cases with diff. Dep. to solve it on the spot
- Any other duties assigned to be by the Deputy Financial Manager
Job Requirements
- Previous experience 1-2 years working as a Collections Officer or Customer Service
- Excellent negotiating skills.
- Good written and verbal communication skills.
- Experience using, ERP system
- Excellent Knowledge of office and accounting software Excel is a must.
- Patience and resilience.
- Bachelor’s degree in Accounting is a must
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