About Axentor, LLC.

Axentor, LLC is a burgeoning search lab headquartered in Egypt, specializing in open source and Frappe Technologies. We excel in agile ERP implementation projects, prioritizing adaptability and reliability.

Position Overview

We are in search of a proficient and results-oriented Account Manager to join our dynamic team within the technology industry. The ideal candidate should possess a proven track record in account management, a solid grasp of technology solutions and ERP projects, and the ability to foster and nurture robust client relationships.

What You’ll Be Doing

Client Relationship Management & Business Growth Advocate:

• Serve as the primary point of contact for clients, handling daily communication and addressing inquiries or requests promptly.
• Facilitate communication between clients and internal teams, ensuring seamless collaboration.
• Organize and lead meetings and checkpoints, setting agendas and steering discussions towards strategic alignment with clients.
• Monitor and ensure the progress of mutual business growth plans with clients, coordinating action plans with the technical team to meet business objectives.
• Uphold high levels of client satisfaction and deliver exceptional customer experiences.
• Manage project documentation and prepare presentations for clients, showcasing our offerings and product catalog.

Reporting & Project Management:

• Prepare risk registers and review sprint reports, ensuring effective communication with clients.
• Oversee contract management processes, including invoicing, collections, and adherence to payment terms and schedules.
• Plan and manage accounts revenue, providing consultancy to clients to maximize value from their investment.
• Negotiate pricing and payment terms, amending or creating contracts as necessary based on mutual agreement.