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Job Description
- Promptly, accurately, professionally, and courteously receives all telephone calls and visitors reaching our office.
- Promptly, accurately, professionally and courteously assesses all the received calls/inquiries and directs and/or records and relays messages.
- Cordially welcomes visitors and directs them to relevant offices.
- Maintains knowledge of current regulations and services frequently used by the organization.
- Prepares and processes outgoing mail to ensure accurate coding, sorting, addressing.
- Maintains proper record of documents received and delivered.
- Maintains confidentiality of organization’s fiscal and personnel related information.
- Performs routine tasks necessary for the presentation of a professional office as observed by the company.
- As needed, assists with clerical tasks to include typing, filing, proofreading, and maintenance of service logs and data entry.
- Exhibits genuine concern for colleagues and always conducts oneself appropriately and professionally.
- Develops and maintains comprehensive knowledge of administration resources; maintains stock of office stationery, and keeps track of supplies.
- Responsible for applying safety and hygiene precautionary measures and maintain a healthy work/reception environment.
- Responsible for lost and found services.
- Assists in other duties as needed and directed.
Job Requirements
- Bachelor Degree and/or relevant professional certification
- Good solid experience within facilities management and Front Desk Operations.
- Evidence of working in a flexible changing business environment
- Phone etiquette and receptionist duties.
- Clerical skills and attention to detail
- Excellent verbal and written communication skills
- Strong customer service orientation
- Professional and friendly attitude.
- Ability to multi-task and prioritize.
- Proficiency in Microsoft Office Suite
- Previous experience as a receptionist or in a similar role is preferred.
