Job Details
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Job Description
- Obtain client information by answering telephone calls verifying information.
- Inform clients by explaining procedures; answering questions; providing information.
- Communicate effectively with individuals/teams in the program to ensure high quality and timely expedition of customer requests.
- Contribute ideas on ways to resolve problems to better serve the customer and/or improve productivity.
Job Requirements
- Verbal Communication.
- Phone Skills.
- Data Entry Skills.
- Customer Focus.
- Attention to Detail.
- Multi-tasking
