Telesales Manager

Docuserv - Maadi, Cairo

Applicants for
1 open position
Experience Needed:
2 to 4 years
Career Level:
Job Type:
Full Time
Negotiable, + Commission
1 open position
Females Only
About the Job
  • Reporting to the General Manager.
  • Manage a telesales department selling Xerox products: Machine, consumables and paper)
  • Manage, monitor and supervise the Two Telesales Team of twelve professionals each.
  • Training the teams to work as professional telesales developing tactics to improve telesales performance.
  • Establish appropriate forms for the telesales team: offers, orders, team structure, and customer’s record.
  • Interview calibers to select & recruit calibers to be trained & hired as telesales.
  • Assign sales territory for each telesales, as well as setting the monthly & yearly budget of the team.
  • Maintain contact with prospects in big companies, organizations & Major Accounts to ensure proper channels of communication with Telesales Team.
  • Monitor the telesales calls & follow up results to meet with targeted budget set for each.
  • Update sales forecasts according to each telesales abilities & prospect base to transfer it to a supply demand order from the company’s suppliers.
  • Appraise each telesales by the end of the quarter.
  • Handle prospects of Major Companies & Corporations.
  • Analyze sales statistics gathered by the team to determine Telesales potential growth in the market.
  • Maximize profits by evaluating Tele-sales discounts and setting a competitive price list.
  • Oversee billing issues for Telesales Team.
  • Report to employer on overall Tele-sales and provide feedback on marketing ideas to aid with the overall marketing of the product.
  • Coordinate with different other departments in the companies to ensure total cooperation.
Job Requirements
  • University Graduate
  • Female only 
  • Good English & Computer Skills
  • Experience from 2 to 4 years
  • Ability to persuade and influence others.
  • Strong interpersonal and communication skills, ability to work under pressure
  • Working hours from 9 AM to 5 PM (Friday and Saturday Off)
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