Technical Support Coordinator

Al-Madina - Cairo, Egypt

Applicants for
1 open position
Experience Needed:
1 to 2 years
Career Level:
Experienced (Non-Manager)
Job Type:
Full Time
1 open position
About the Job
  • Coordinates the services the person is receiving.
  • Resolves any barriers to the delivery of service. This involves knowing a fully array of options and knowing where to learn of others as needs and interest warrant.
  • Monitors the services to assure they are being delivered as planned and that the outcomes that were identified are being achieved.
  • Maintains a customer service focus. This involves meeting with consumers and their family at their availability
  • Follow up with technical support engineers
  • Provide technical support to other departments, including internet searches, materials sourcing and quality assurance.
  • Coordinate and track project progress and schedules.
  • Assemble, draft, edit, and review reports, customer quotes, and technical documents.
  • Communicate scheduling changes and relevant infrastructure shifts to affected staff.
  • Performs all other duties as assigned.
Job Requirements
  • Bachelor’s Degree
  • Experience (1-2) years
  • Flexibility
  • Planning and Organizing skills
  • Excellent Communication skills
  • Results oriented
About this Company

In 1986, Al Madina for Advanced Technology was established hosting the latest & most innovative solutions for Printing& Packaging in Egypt & Middle East, through our partners from all over the world.

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