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Job Description
- Coordinates the services the person is receiving.
- Resolves any barriers to the delivery of service. This involves knowing a fully array of options and knowing where to learn of others as needs and interest warrant.
- Monitors the services to assure they are being delivered as planned and that the outcomes that were identified are being achieved.
- Maintains a customer service focus. This involves meeting with consumers and their family at their availability
- Follow up with technical support engineers
- Provide technical support to other departments, including internet searches, materials sourcing and quality assurance.
- Coordinate and track project progress and schedules.
- Assemble, draft, edit, and review reports, customer quotes, and technical documents.
- Communicate scheduling changes and relevant infrastructure shifts to affected staff.
- Performs all other duties as assigned.
Job Requirements
- Bachelor’s Degree
- Experience (1-2) years
- Flexibility
- Planning and Organizing skills
- Excellent Communication skills
- Results oriented
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