Telecommunication Engineer ( FES Engineer)

DHL Express Egypt - Cairo, Egypt

Applicants for
1 open position
Experience Needed:
1 to 3 years
Career Level:
Experienced (Non-Manager)
Job Type:
Full Time
1 open position
About the Job
  • Manage and support PCs, laptop, printers, scanners and other desktop computing assets.
  • Support in country infrastructure, including LAN, servers and other peripherals.
  • Provide hardware and software support to users of desktop PC equipment.
  • Escalate issues as necessary to System Administrators.
  • Respond with the appropriate degree of urgency to problems and requests from the Help Desk for user support.
  • Maintain the update asset inventory system.
  • Ensure the functionality and accessibility of all peripherals (such as scanners, desktop and printers) plus hand held units.
  • Monitor day to day all aspect of the system security as per DHL IS security Standards.
  • Make immediate escalation/action as necessary to prevent a breach of security or loss of information.
  • Maintain hardware and resolve problems either through personal action or by organizing resolution through a third party.
Job Requirements
  • Degree/ Diploma in Computer Science or equivalent .
  • 2-3 years of experience in technical support.
  • Extensive knowledge of SQL-DB and System administrations.
  • Very good command of the English Language.
  • Strong customer service skills.
  • Strong time management, analytical skills & attention to detail is required.
  • Ability to work well under pressure and handle multiple tasks.
  • Willing & able to travel within Egypt as per work requirements.
About this Company

DHL is present in over 220 countries and territories across the globe, making it the most international company in the world. With a workforce exceeding 315,000 employees, we provide solutions for an almost infinite number of logistics needs.

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