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Pharmaceutical Customer Relations Manager - Alexandria

Andalusia Group
Alexandria, Egypt
Posted 8 years ago
98Applicants for1 open position
  • 85Viewed
  • 15In Consideration
  • 40Not Selected
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Job Details

Experience Needed:
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Job Description

  • Handling all the customer complains, efficiently and courteously and Handling.
  • All the health insurance Customers, Weekly and monthly reports and statistics.
  • Checking the administrations and operational tasks and the Hospital procedures are done properly.
  • Assist the customers with their demands, suggestions and complaints.
  • Ensure admission, reception and billing functions are professionally maintained.
  • Responsible for Patient Welcoming, Registration, billing, admissions and discharges of inpatients.
  • Generation of timely and accurate bills, receipts and refunds
  • Handle telephone calls and take messages; assist callers with the necessary and accurate information.
  • Provide necessary support to ensure that patient registration process is in order.
  • Checking eligibility of credit customers, checking validity of insurance membership cards, its eligibility and checking credit authorization.
  • Coordinate with doctors, nurses and other support staff for the accurate billing of patient

Job Requirements

Qualifications:
  • Graduate from faculty of Medicine / Pharmacy/dentist.

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