Supply Planner Engineer- Alexandria

Main Purpose:

Ensure availability of imported products to meet different markets’ demand to meet company OP agenda at the lowest cost & best customer service level.

Main Accountabilities:

Customer Service:

• Ensure smooth running of end-to-end processes to achieve high levels of Customer Service at optimal costs.
• Drive implementation, support the following key corporate initiatives-
• ICCFOT (Inter Company Case Fill on Time) for both MSO & SU
• Working Capital (Stock) reduction for all Import SKUs
• Establish and maintain the relationship with all MSO’s & relevant SUs
• Ensure Demand-Supply reconciliation and address Demand-Supply gaps.

Customer Service Management:

• To establish and sustain collaborative/productive relationship with Unilever Customers (QC, Customer Service, Brand Building).
• Establish and maintain Customer Service Agreements with SUs.
• Customer/ market visits as per agreed plan
• Gain and use understanding of customer specific knowledge to effectively manage customer relationships
• Responsible for ICCFOT improvements and continuous reduction of losses
• Review processes of Order planning and execution to ensure smooth running and continuous improvement on innovation SKU.
• Plan logistics costs for import and storage costs. Monitor and control actual costs against plan.
• Manage Transportation and logistics for all customers, from stocks allocation to shipment arrangement for innovation SKUs.

Financial Management

• Receive transfer price and advice landed prices to all internal customers.
• Analyze the cost inputs and advice variances to the team. Review price movements with all SUs and advice quarterly forecast price trend for margin impact.
• Timely payment to customers on items imported, working within the agreed SLA. Review overdue. Resolve disputes.
• Timely and accurate reporting of inventory on all imported and innovation SKUs to prevent Business Waste.
• Ensure appropriate stock provisions are made in books for slobs. Ensure timely initiation of disposals to minimize losses.

Other Responsibilities

Ensure compliance with corporate policies and procedures. Maintain highest quality standards, ensure safe working practices and care for environment through total compliance with the guidelines set up in Company Quality, Health & safety, Environment, customer service and consumer service & consumer safety policies