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Job Description
A reservation sales agent is responsible for assisting customers with purchasing travel arrangements, Hotel Reservations, Flight tickets, Car rentals , Transfers and Excursions.
Duties :
- Contact the client and plan his travel arrangements (Hotel Booking, Airline Tickets, Transportation, etc)
- Collect payment for the confirmed services from customer.
- Coordinate with both the sales and the Customer Service Department to ensure client satisfaction.
- Resolve any complains and provide the needed solutions or provide the client with a new Alternatives
- Research and explore new destinations and offers, as per the customers’ request .
Job Requirements
Requirements:
- Able to work under pressure
- 0-2 years experience
- Excellent negotiation skills
- Excellent computer Skills
- Customer Service Oriented
- Ability to think quickly and acting face to avoid any conflicts
- Ability to utilize the internet for research
- Good English (Read, Write and Speaking )
- Fast typing and E-mail Handling
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