SPECIALIST, HOUSING

Description: 

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Job Purpose

Perform housing service maintenance efficiently, in timely manner and quality standards as per the defined policies and procedures to achieve departmental operational plans and developments.

Key Accountability Areas

Business Operations:

• Secure an accommodation for the newcomers as well as the employees.
• Follow up with building attendants to update the residents list in terms of check-out/in on daily basis.
• Review and update the employees’ contracts on monthly basis for the purpose of recovery posting.
• Approve housing clearances through Workflow/paper form.
• Issue Address Proof Letter to the residents.
• Sort out the applications of family housing announcement.
• Hold weekly housing committee meeting.

System Workflow:

• Create/End contracts on SAP Real Estate System.
• Submit requests for activating/deactivating the housing allowance through SuccessFactors.

Invoices:

• Create PRs and POs of (assets - services - rents) related to facilities department.
• Prepare the payment release form to process the rents payment.

Reports:

• Provide a monthly report about the occupancy status to the facilities manager.
• Generate customized reports based on the request from the facilities manager.

Role Accountability

HR Proficiency:

• Ability to obtain updated soft and technical skills related to the job
• To have a vision and a plan for the career path and how to achieve it.

Delivery:

• Perform the planned activities to meet the operational and development targets as per delivery schedules.
• Utilize resources effectively to achieve objectives within efficient cost and time.
• Provide a periodic report formatted by detailing the deviation and execution of planned tasks.

Problem-Solving:

• Solve any related problems arise and escalate any complex operational issues.

Quality:

• Ensure quality requirements to develop effective quality control and processes including specifications for products or processes or related activities.

Business Process Improvements:

• Coordinate well-defined written systems, policies, procedures, and seek automations opportunities as much as possible.

Compliance:

• Comply to related policy and procedures and work instructions.

Health, Safety, and Environment:

• Ensure compliance of relevant safety, quality, and environmental management procedures and controls within defined area of work activity to guarantee safety, legislative compliance, and delivery of high-quality products/services.