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Zyad Gamal Abozaid

training in network Administration and security at ITI

Hadayek Alkobba, Cairo, Egypt

Work Experience

  • Soc Analyst L2Full Time

    Mid Bank

    Nov 2022 - Present -2 yrs, 7 months

    • It Support SpecialistFull Time

      Cocacola Egypt

      Feb 2022 - Present -3 yrs, 4 months

      Egypt , Cairo

      • Job Details:I support employees in the middle of Upper Egypt.. support employee SW & HW . support them with all running applications and systems and give training to them To make it easier for them to use. I solve all the problems sent through the ticket system..
    • Application Support EngineerFull Time

      Encopedia

      May 2021 - Present -4 yrs, 1 month

      Egypt , Cairo

      • Job Details:I work as an application support engineer, and my company that I work for provides software products to Mall of Arabia, Tanta Mall, Salam Mall and Kattameya Mall, and I support the 4 mall applications, me and my team
    • Technical Support EngineerFull Time

      iCall

      Nov 2020 - Present -4 yrs, 7 months

      Egypt , Cairo

      • Job Details:iCall was established in 2014 with an aim to provide superior contact center and Business Process Outsourcing (BPO) services to its clients in Egypt, the GCC area, North America, and Europe.
    • Education

      • Bachelor's Degree in Information Technology

        Egyptian E-learning University (EELU)

        Jan 2019 

      Skills

      • Communication
      • Computer Systems
      • TCP/IP
      • Customer Support
      • Java
      • LAN
      • network administrator
      • Computer Hardware
      • Servers
      • SIEM
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      Languages

      • English

        Advanced

      Training & Certifications

      • Network Administration and security

        ITI·2019
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