Zyad Fayed

IT Help Desk SpecialistFull Time

• Job Details:Training Course ( Two Months with certificates) ✓ Create new users, machines, and join them in groups (Active directory). ✓ Change and fix wrong VLANs. ✓ Activate and fix locked ports. ✓ Fix Avaya (Hardware-Software) Problems. ✓ Fix inaccessible shared folders, tools, and websites. ✓ Troubleshoot, diagnose, and resolve technical hardware and software issues. ✓ Support users in the operation of a range of hardware including printers, scanners. ✓ Assist Service Desk staff with more difficult incidents, referring incidents to the appropriate support team. ✓ Install (Windows, Applications) on client machines and join them in Teleperformance Domain.

Frontend Developer (Angular Developer)Full Time

• Job Details:✓ Develop application code and unit testing on the front-end side using the Angular framework. ✓ Develop front-end solutions using HTML5, SASS, Bootstrap and angular. ✓ Collaborate with Back-end team members to consume REST APIs in our App. ✓ Dealing with third parties’ libraries like angular-material, angular bootstrap. ✓ Dealing with (nebular - ag grid) in admin panels. ✓ Build reusable code and libraries for future use. ✓ Collaborate with other team members and stakeholders Good understanding of the SEO Principles. ✓ Optimize application for maximum speed and scalability.