AHMED ABD EL SATTAR EL MAGHRABY

English Instructor Full Time

TranslatorFull Time

• Job Details:Working experience at AL-Moagly Translation Office in Saudi Arabia (Contractor with SAMREF Co.) as a Certified Translator. My Job Tasks includes translation from both English and Arabic (General – University Certificates – Medical Reports), Typing, Typewriter Works etc

Telesales Agent & Customer Service Representative Full Time

• Job Details:Managing large amounts of inbound and outbound calls in a timely manner Following communication “scripts” when handling different topics Identifying customers’ needs, clarify information, research every issue and providing solutions and/or alternatives handle customer inquiries, complaints, billing questions and payment extension/service requests. Calm angry callers, repair trust, locate resources for problem resolution and design best-option solutions. Interface daily with internal partners in accounting, field services, new business, operations and consumer affairs divisions.