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Ziad Mohamed Reda

Technical Support Engineer at Fronius International GmbH

Heliopolis, Cairo, Egypt

Work Experience

  • Technical Support EngineerFull Time

    Fronius International GmbH

    Apr 2020 - Present -5 yrs, 2 months

    Egypt , Cairo

    • Job Details:∕ Provide technical support and assistance by phone and email to Fronius' directly supported installers and customers. ∕ Contact person for technical questions from colleagues in both local and international departments ∕ Liaise with Technical Support International as well as the service, sales and repair centre departments to ensure cases are processed effectively. ∕ Accurate documentation of all support cases, including customer and internal communication. ∕ Conform to all defined communication protocols and support processes. ∕ Actively participate in the continual improvement of products, processes and tools by delivering constructive feedback.
  • Project EngineerFull Time

    Complete Energy Solutions

    Mar 2018 - Mar 2020 -2 yrs

    Egypt , Aswan

    • Job Details:-> Contributed to the construction of two plots in Benban Solar Park with a total capacity of 95.5MWp, the following responsibilities were performed during the project: - Responsible for all the ramming works within the two plots with a total of 28,604 posts. - Worked on developing the project’s timeline (level 4) - Responsible for the daily progress report and monitoring the site activities daily rates and manpower. - Contributed to the tracker assembly including material quantity surveying, segregation, and distribution. - Created and executed project work plans with the project manager and identifying needed resources. - Responsible for electrical works including MV and LV cables laying, joints, backfilling and terminations. - Supervised Ring Main Units and Switchgears (22 kV and 33 kV) installation and termination works. - Monitored sub-contractors in the completion of daily operations to ensure project progress and optimal performance. ->Contributed as a project engineer in the construction of a 5 MWp PV station in Romain Ville Island, Seychelles, the following responsibilities were performed during the project: - Responsible for all mechanical works (Micro piling, MMS assembly and Modules installation) - Created work plans and accordingly allocated resources and manpower for several site tasks. - Monitoring site activities and ensuring quality is assured by our sub-contractors. - Laid an MV sub-sea cable (33kV) with a total distance of 370 meters and 12 meters depth. - Installed all electrical equipment on-site (inverters, transformers, LV panels, SCADA, RMUs, SWGs) - Dealt with client representatives’ on several occasions on-site and off-site. - Responsible for monitoring daily progress and manpower and creating daily progress reports. - Performed several tests in the cold commissioning phase (IR tests on MV and LV cables by using Megger IR Tester, string tests by using Seaward and HT PV checker, earth resistance measurements)
  • Technical Sales EngineerFull Time

    Solanile - Superior Solar Solutions

    Sep 2017 - Mar 2018 -6 months

    Egypt , Cairo

    • Job Details:Scheduled meetings with most of the companies in the local market. - Introduced a new product to the local market and created a roadmap for its business development and initiated actions for generating sales. - Prepare sales forecast and implement strategies to achieve sales, revenue, profit, and market-share objectives of the company and deliver on annual and quarterly sales plans. - Ensure prompt follow -up with customers for orders, commercial terms, payments, approvals, problem resolution. - Approached clients (residential, commercial and utility scale) to introduce them to the company’s services and products. - Performed site visits and collected data needed to work on the PV system’s design.
  • Junior Sales AgentFull Time

    Media In

    Jun 2016 - Jul 2016 -1 month

    Egypt , Sharqia

    • Education

      • College Diploma in Project Management

        American University in Cairo (AUC)

        Jan 2020 - Jan 2021 - 1 Year

      • B.Sc Energy & Renewable Energy Resources in Energy & Renewable Energy

        Ain Shams University (ASU)

        Jan 2011 - Jan 2016 - 5 yr

      • High School - Thanaweya Amma

        al farouk language school

        Jan 2010 

      Skills

      • Microsoft Office
      • Engineering
      • Renewable Energy
      • Microsoft Project
      • Internet
      • AutoCAD
      • PVsyst
      • Primavera
      • HAP
      • DIALux
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      Languages

      • Arabic

        Fluent
      • English

        Fluent
      • French

        Beginner
      • German

        Beginner

      Training & Certifications

      • HVAC (Design, Installation & Maintenance)

        Jelecom·2017
      • Solar Technical Engineer (Intern)

        Schneider Electric·2014
      • Plant Engineer (Trainee)

        Egyptian Electric Holding Company (Shobra el Khaimah Power Station)·2014
      • Tendering Engineer (Intern)

        ABB·2013
      • Fundamentals of Photovoltaics

        Media One Group·2013
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