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Ziad Abdallah

Senior Network Engineer

Cairo, Egypt

Work Experience

  • Senior Technical Management EngineerFull Time

    Orange Business Services

    Dec 2016 - Present -8 yrs, 6 months

    Egypt , Cairo

    • Job Details:Member of the Security Technical Management team. The team is responsible for managing the security gateways of Orange Business Services SMA cloud and the change/release management of the security nodes for Orange customers. Responsibilities ============ • Manage all security services upgrades and migration for standard and customized solutions. • Administer and support security infrastructure firewalls. • Configure management traffic for customer’s equipment over Orange SMA cloud security gateways • Perform risk evaluation & feasibility study. • Participate in defining operational guidelines, processes and tools requirements. • Provide technical consultancy to other teams on upgrade and migration projects for different security nodes. As a part of Orange Academy Learning program, I’m responsible for developing and delivering internal training for the SMA management cloud to the security stuff. Core network technologies include ========================= • Juniper SRX, NetScreen Firewalls and NSMs • Checkpoint Firewalls and Checkpoint MDSs • Fortigate Firewalls and FortiManagers • F5 BIG-IP Load balancers • BlueCoat proxy and BlueCoat director • Cisco Routers/Switches
  • Senior Engineer, 2nd Line Mobile Internet & Data Services SupportFull Time

    Vodafone

    Mar 2015 - Nov 2016 -1 yr, 8 months

    Egypt , Cairo

    • Job Details:Member of the Mobile Internet & Data services support team. The team is responsible for managing and operating the Packet-Switching Core, IP & MPLS Backbone of Vodafone MI network. Responsibilities ============ • Support & maintain Vodafone Egypt Mobile Internet & Data services core network. • Responsible for the Packet-Switching core operations & IP Backbone operations. • Maximizing operational efficiency & service availability. • Handle problems & emergencies for Mobile & data services within SLA. • Implementing all the new development plans in order to enhance and expand the network. • Accepting & introducing new nodes into the service. • Defining performance KPIs, ensure excellent customer experience. Core technologies used in the network includes =================================== • Cisco ASR5K GGSNs, ASR5.5K GGSNs • Ericsson SGSNs • Juniper SRX & NetScreen Firewalls • Infoblox DNS servers • F5 BIG-IP Load balancers • BlueCoat proxy • Huawei Service Inspection Gateway (SIG) • Fortinet Fortigate Firewalls • Cisco IOS/XR Routers
  • Network Implementation EngineerFull Time

    Telepin Software

    Feb 2014 - Mar 2015 -1 yr, 1 month

    Egypt , Cairo

    • Job Details:Member of Telepin Network Implementation team. The team is responsible for implementing and operating the network infrastructure of Telepin TCS-Solution for over than 35 world-class mobile operators globally. Responsibilities ============ • Design & implement the network infrastructure of Telepin TCS-Solution as well as identify all HW components required for the implementation. • Developing the security policy for the implemented infrastructure to insure a highly secured network. • Providing network & security support for Telepin TCS-solution for over 35 world-class mobile operators globally. • Managing & maintaining Telepin internal network in all offices. • Managing & maintaining a configuration-backup & monitoring systems to insure high availability & configuration consistency on all network devices & insure a stable reliable connection for all Telepin support teams (Office-based & Teleworkers). Core technologies used in implementation includes ======================================= • Cisco ASA • Juniper NetScreen Firewall • CheckPoint Firewall • Cisco ACE • BlueCoat proxy • Cisco Routers/Switches
  • Customer Support Engineer – L2 Network Infrastructure SupportFull Time

    A-Systems

    Feb 2010 - Feb 2014 -4 yrs

    Egypt , Cairo

    • Job Details:Member of ITS Global Support Team. The team is responsible for operating, configuring, and monitoring all ITS branches core networks, worldwide, in 14 sites remotely from centralized location, ITS-Global Delivery Centre (ITS-GDC). All the operation incidents and requests are submitted to the team through the “Remedy” ticketing system to be resolved as per the agreed SLA. Responsibilities ============ • Operating and configuring the running routing protocols in the core network; OSPF, EIGRP and BGP. • Managing routing of ITS global owned subnets through the BGP connections between ITS-Autonomous System and different ISPs worldwide and deploying strict routing policy that govern the flowing of these subnets globally. • Managing ITS global DNS database records and RIPE database. • Operating, configuring and securing the running switching infrastructure; Spanning Tree, VLANs, Etherchannels, GLBP, HSRP, DNS, DHCP. • Developing and enhancing the network security policies that ensures network stability and business continuity. • Maintaining the connection between ITS head-offices over IPsec site-to-site VPNs. • Provide and maintain remote-users and teleworkers remote-access solutions to their working environments with the deployment of Remote-Access VPN and AnyConnect. • Configuring and managing Cisco Secure ACS server. • Configuring and maintaining a full-mesh secure connection between all ITS-offices, through the DMVPN and maintaining their routed traffic. • Configuring and maintaining Network-Admission-Control (NAC) policies which enforce the end-users’ machines to conform their compliance with the company security policy before allowing them to login to the network and use network resources. • Configuring and maintaining Solarwinds-Orion monitoring system to ensure the availability of all network nodes. • Monitoring network performance indicators, such as CPU load, memory utilization, bandwidth utilization, packet loss, errors, services-status for any SNMP-capable device. • Maintaining ITS syslog server and ManageEngine Firewall Analyzer to store and analyze nodes logs. • Configuring and maintaining web-filtering policies, SSL interception and reporting of the end-users activities to ensure the enforcement of the company’s internet policy. • Operating and configuring the VoIP/Video network infrastructure of all ITS branches. Core technologies used in the network includes ==================================== • Cisco IOS routers and switches • Cisco Firewalls (ASA) • Cisco NAC appliances • Cisco wireless access-point • Cisco wireless LAN controller • Cisco Call-Manager • Bluecoat proxy • Tandberg Video Conference • Quadro VoIP gateway
  • Education

    • BSc in Electronics and Communications Engineering

      Alexandria University (ALEXU)

      Jan 2004 - Jan 2009 - 5 yr

    Achievements

    Designing and implementing the network infrastructure of Telepin (ETopup) TCS-Solution at TIGO Mobile-Operator in Rwanda, as well as developing the security policy to maintain a highly secured and available network. Modernizing the network infrastructure of Telepin (ETopup) TCS-Solution at SwifTel Mobile-Operator in Kuwait. Implementing an active-active hot-standby internet connection for ITS main datacenter. Implementing the infrastructure of ITS-branch office. • Responsible for implementing the LAN infrastructure containing Switches, Access-Points, Video System, VoIP Gateway, Firewall and Routers. • Delivering all the LAN/WAN configuration needed to finalize the network setup. Setup a complete Teleworker-remote-access domain to provide the employees a remote-access connection to their working environment from any-place. Implementing Vodafone 6th Internet Core

    Skills

    • Cisco
    • OSPF
    • EIGRP
    • VPN
    • DHCP/DNS
    • Routing/Switching
    • Customer Service
    • Routing
    • Switching
    • RIP
    View More

    Languages

    • Arabic

      Fluent
    • English

      Advanced

    Training & Certifications

    • UTM | Fortinet administration

      Orange Academy·2017
    • JNCIS-FWV Certified

      Juniper·2016
    • Juniper Networks Certified Specialist-FWV NetScreen-OS

      Online Training·2015
    • JNCIS-SEC Certified

      2015
    • F5 BIG-IP LTM Administration

      Global Knowledge·2015
    • F5 BIG-IP LTM Configuration

      Global Knowledge·2015
    • Juniper Networks Certified Specialist-Security

      Online Training·2015
    • Packet Core Foundation

      Equinox·2015
    • CCIE Routing & Switching (written)

      Cisco·2013
    • Juniper Networks Certified Associate-Junos (JNCIA-Junos)

      Online Training·2013
    • CCNP Security Certified

      Cisco·2013
    • Cisco IOS Security Specialist

      Cisco·2013
    • Cisco Firewall Security Specialist

      Cisco·2013
    • Cisco VPN Security Specialist

      Cisco·2013
    • Deploying Cisco ASA VPN Solution (VPN)

      Online Training·2013
    • Cisco IPS Specialist

      Cisco·2013
    • Cisco ASA Specialist

      Cisco·2013
    • JNCIA-Junos

      Juniper·2013
    • Implementing a Cisco Multicast Infrastructure “ICMI”

      Online Training·2012
    • CCNA Security

      Cisco·2012
    • Implementing Cisco IOS Network Security “IINS” (CCNA Security)

      Online Training·2011
    • Deploying Cisco ASA Firewall Solutions (FIREWALL)

      Global Knowledge·2011
    • IPv6 Networks Design & Deployment

      Online Training·2011
    • ITIL v3 Foundation

      ITS "In-House Training"·2011
    • CCIP Certified

      Cisco·2010
    • Implementing Cisco MPLS (CCIP-MPLS)

      Online Training·2010
    • Implementing Cisco Quality of Service (CCIP-QoS)

      Global Knowledge·2010
    • Configuring BGP on Cisco routers (CCIP-BGP)

      Online Training·2010
    • CCNP Routing & Switching

      Cisco·2009
    • CCNP v5 Full Track (BCMSN, BSCI, ISCW and ONT)

      New Horizons·2009
    • CCNA Certified

      Cisco·2008
    • CCNA

      New Horizons·2007
    • MCSA 2003

      Microsoft·2007
    • MCSA 2003 Full Track

      New Horizons·2007
    • Programming Microsoft NET Application with Microsoft Visual Studio 2005 using C#

      New Horizons·2005
    • Soft-Skills training set in presentation skills, time management, leadership and working ethics.

      Zedny and Skills·2005
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