
Ziad Abdallah
Senior Network Engineer
Cairo, EgyptWork Experience
Senior Technical Management EngineerFull Time
Orange Business Services
Dec 2016 - Present -8 yrs, 6 months
Egypt , Cairo
- Job Details:Member of the Security Technical Management team. The team is responsible for managing the security gateways of Orange Business Services SMA cloud and the change/release management of the security nodes for Orange customers. Responsibilities ============ • Manage all security services upgrades and migration for standard and customized solutions. • Administer and support security infrastructure firewalls. • Configure management traffic for customer’s equipment over Orange SMA cloud security gateways • Perform risk evaluation & feasibility study. • Participate in defining operational guidelines, processes and tools requirements. • Provide technical consultancy to other teams on upgrade and migration projects for different security nodes. As a part of Orange Academy Learning program, I’m responsible for developing and delivering internal training for the SMA management cloud to the security stuff. Core network technologies include ========================= • Juniper SRX, NetScreen Firewalls and NSMs • Checkpoint Firewalls and Checkpoint MDSs • Fortigate Firewalls and FortiManagers • F5 BIG-IP Load balancers • BlueCoat proxy and BlueCoat director • Cisco Routers/Switches
Senior Engineer, 2nd Line Mobile Internet & Data Services SupportFull Time
Vodafone
Mar 2015 - Nov 2016 -1 yr, 8 months
Egypt , Cairo
- Job Details:Member of the Mobile Internet & Data services support team. The team is responsible for managing and operating the Packet-Switching Core, IP & MPLS Backbone of Vodafone MI network. Responsibilities ============ • Support & maintain Vodafone Egypt Mobile Internet & Data services core network. • Responsible for the Packet-Switching core operations & IP Backbone operations. • Maximizing operational efficiency & service availability. • Handle problems & emergencies for Mobile & data services within SLA. • Implementing all the new development plans in order to enhance and expand the network. • Accepting & introducing new nodes into the service. • Defining performance KPIs, ensure excellent customer experience. Core technologies used in the network includes =================================== • Cisco ASR5K GGSNs, ASR5.5K GGSNs • Ericsson SGSNs • Juniper SRX & NetScreen Firewalls • Infoblox DNS servers • F5 BIG-IP Load balancers • BlueCoat proxy • Huawei Service Inspection Gateway (SIG) • Fortinet Fortigate Firewalls • Cisco IOS/XR Routers
Network Implementation EngineerFull Time
Telepin Software
Feb 2014 - Mar 2015 -1 yr, 1 month
Egypt , Cairo
- Job Details:Member of Telepin Network Implementation team. The team is responsible for implementing and operating the network infrastructure of Telepin TCS-Solution for over than 35 world-class mobile operators globally. Responsibilities ============ • Design & implement the network infrastructure of Telepin TCS-Solution as well as identify all HW components required for the implementation. • Developing the security policy for the implemented infrastructure to insure a highly secured network. • Providing network & security support for Telepin TCS-solution for over 35 world-class mobile operators globally. • Managing & maintaining Telepin internal network in all offices. • Managing & maintaining a configuration-backup & monitoring systems to insure high availability & configuration consistency on all network devices & insure a stable reliable connection for all Telepin support teams (Office-based & Teleworkers). Core technologies used in implementation includes ======================================= • Cisco ASA • Juniper NetScreen Firewall • CheckPoint Firewall • Cisco ACE • BlueCoat proxy • Cisco Routers/Switches
Customer Support Engineer – L2 Network Infrastructure SupportFull Time
- Job Details:Member of ITS Global Support Team. The team is responsible for operating, configuring, and monitoring all ITS branches core networks, worldwide, in 14 sites remotely from centralized location, ITS-Global Delivery Centre (ITS-GDC). All the operation incidents and requests are submitted to the team through the “Remedy” ticketing system to be resolved as per the agreed SLA. Responsibilities ============ • Operating and configuring the running routing protocols in the core network; OSPF, EIGRP and BGP. • Managing routing of ITS global owned subnets through the BGP connections between ITS-Autonomous System and different ISPs worldwide and deploying strict routing policy that govern the flowing of these subnets globally. • Managing ITS global DNS database records and RIPE database. • Operating, configuring and securing the running switching infrastructure; Spanning Tree, VLANs, Etherchannels, GLBP, HSRP, DNS, DHCP. • Developing and enhancing the network security policies that ensures network stability and business continuity. • Maintaining the connection between ITS head-offices over IPsec site-to-site VPNs. • Provide and maintain remote-users and teleworkers remote-access solutions to their working environments with the deployment of Remote-Access VPN and AnyConnect. • Configuring and managing Cisco Secure ACS server. • Configuring and maintaining a full-mesh secure connection between all ITS-offices, through the DMVPN and maintaining their routed traffic. • Configuring and maintaining Network-Admission-Control (NAC) policies which enforce the end-users’ machines to conform their compliance with the company security policy before allowing them to login to the network and use network resources. • Configuring and maintaining Solarwinds-Orion monitoring system to ensure the availability of all network nodes. • Monitoring network performance indicators, such as CPU load, memory utilization, bandwidth utilization, packet loss, errors, services-status for any SNMP-capable device. • Maintaining ITS syslog server and ManageEngine Firewall Analyzer to store and analyze nodes logs. • Configuring and maintaining web-filtering policies, SSL interception and reporting of the end-users activities to ensure the enforcement of the company’s internet policy. • Operating and configuring the VoIP/Video network infrastructure of all ITS branches. Core technologies used in the network includes ==================================== • Cisco IOS routers and switches • Cisco Firewalls (ASA) • Cisco NAC appliances • Cisco wireless access-point • Cisco wireless LAN controller • Cisco Call-Manager • Bluecoat proxy • Tandberg Video Conference • Quadro VoIP gateway
Education
BSc in Electronics and Communications Engineering
Alexandria University (ALEXU)Jan 2004 - Jan 2009 - 5 yr
Achievements
Designing and implementing the network infrastructure of Telepin (ETopup) TCS-Solution at TIGO Mobile-Operator in Rwanda, as well as developing the security policy to maintain a highly secured and available network. Modernizing the network infrastructure of Telepin (ETopup) TCS-Solution at SwifTel Mobile-Operator in Kuwait. Implementing an active-active hot-standby internet connection for ITS main datacenter. Implementing the infrastructure of ITS-branch office. • Responsible for implementing the LAN infrastructure containing Switches, Access-Points, Video System, VoIP Gateway, Firewall and Routers. • Delivering all the LAN/WAN configuration needed to finalize the network setup. Setup a complete Teleworker-remote-access domain to provide the employees a remote-access connection to their working environment from any-place. Implementing Vodafone 6th Internet Core
Languages
Arabic
FluentEnglish
Advanced
Training & Certifications
UTM | Fortinet administration
Orange Academy·2017JNCIS-FWV Certified
Juniper·2016Juniper Networks Certified Specialist-FWV NetScreen-OS
Online Training·2015JNCIS-SEC Certified
2015F5 BIG-IP LTM Administration
Global Knowledge·2015F5 BIG-IP LTM Configuration
Global Knowledge·2015Juniper Networks Certified Specialist-Security
Online Training·2015Packet Core Foundation
Equinox·2015CCIE Routing & Switching (written)
Cisco·2013Juniper Networks Certified Associate-Junos (JNCIA-Junos)
Online Training·2013CCNP Security Certified
Cisco·2013Cisco IOS Security Specialist
Cisco·2013Cisco Firewall Security Specialist
Cisco·2013Cisco VPN Security Specialist
Cisco·2013Deploying Cisco ASA VPN Solution (VPN)
Online Training·2013Cisco IPS Specialist
Cisco·2013Cisco ASA Specialist
Cisco·2013JNCIA-Junos
Juniper·2013Implementing a Cisco Multicast Infrastructure “ICMI”
Online Training·2012CCNA Security
Cisco·2012Implementing Cisco IOS Network Security “IINS” (CCNA Security)
Online Training·2011Deploying Cisco ASA Firewall Solutions (FIREWALL)
Global Knowledge·2011IPv6 Networks Design & Deployment
Online Training·2011ITIL v3 Foundation
ITS "In-House Training"·2011CCIP Certified
Cisco·2010Implementing Cisco MPLS (CCIP-MPLS)
Online Training·2010Implementing Cisco Quality of Service (CCIP-QoS)
Global Knowledge·2010Configuring BGP on Cisco routers (CCIP-BGP)
Online Training·2010CCNP Routing & Switching
Cisco·2009CCNP v5 Full Track (BCMSN, BSCI, ISCW and ONT)
New Horizons·2009CCNA Certified
Cisco·2008CCNA
New Horizons·2007MCSA 2003
Microsoft·2007MCSA 2003 Full Track
New Horizons·2007Programming Microsoft NET Application with Microsoft Visual Studio 2005 using C#
New Horizons·2005Soft-Skills training set in presentation skills, time management, leadership and working ethics.
Zedny and Skills·2005