ziad mokhtar dwedar
Technical Support Engineer at eVision
Nasr City, Cairo, EgyptWork Experience
technical support specialist and home visit SpecialistFull Time
tedata
Jan 2018 - May 2018 -4 months
Egypt , Cairo
- Job Details:Handle all technical problem (ADSL-MOBILE-FIBER) from tedata braches. Make vistit to cst which has problem or installation service for first time (ADSL-FIBER).
technical support specialist Full Time
tedata
Sep 2016 - Dec 2018 -2 yrs, 3 months
Egypt , Cairo
- Job Details: Recvieve call and handle all technical inquiries that related to adsl service.
Education
Bachelor's Degree in software engineering
Helwan UniversityJan 2012 - Jan 2016 - 4 yr
High School - Thanaweya Amma
جزيرة المساعده الثانويهJan 2012
Achievements
won the second place in 2016 in microsoft imagine cup national final with my team
Skills
- Technical Support
- Microsoft SQL Server
- Troubleshooting
- Oracle Database
- System Administration
- Apache Tomcat
- IBM websphere mq
- CCNA
- Vmware
- IBM WebSphere
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Languages
Arabic
FluentEnglish
AdvancedFrench
Beginner
Training & Certifications
CCNA
self study·2018imagine cup
microsoft·2016cloud computing
IBM·2015java
senior steps·2013