Zia Uddin Uddin

COOFull Time

• Job Details:Principal strategist and visionary; orchestrated all bottom-line factors, including company vision, long-range strategic planning, global business operation, product management, services and solutions. Delivered strategic directions for all health care and insurance products, international operation legal product implementation, and national sales. Strategized and aligned all marketing plans through defining marketing and sales objectives, and formulating company-wide sales forecasts. Hold the credit of leading cross-functional teams and delivering trainings on national, international product launch and development. Directed international teams, through due-diligence, prioritization, and development. Achieved bottom-line results through managing performance drive Asian and North American operation and reporting to CEO. Key Accomplishments: ▪ Exercised hands-on approach to effectively revamp core company’s operations and deploying all new sales teams. Redesigned internal procedures and controls to track contract development, internal, external stakeholders/vendor relationship. ▪ Enhanced operational efficiency through introducing significant improvements such as delivering cross-functional trainings and resource redeployment. Arranged company’s HIMSS conference booth exhibition in international client’s arena. ▪ Delegated work responsibilities to each executive director for quality in compliance with new standards and policies. Conceptualized and devised creative and compelling marketing program to increase revenues and profits. ▪ Established and introduced new products, services and health care IT solution for international markets. Conceived innovative sales and marketing strategy, capturing extraordinary market share and revenue results leading directly to partnerships. ▪ Achieved and surpassed growth-focused milestones; developed ground up service operation key to #1 product and solution and services. Created new marketing channels and established strategic alliances in Asia, Europe and North America. ▪ Structured a more responsive and market-driven organization resulting in increased sales. Swiftly resolved sales call center issues in California, Philippine, Egypt, as well as solutions to help deal with the sales trainings, sales scripts.

Director RCM Operation/Co-FounderFull Time

• Job Details:Demonstrated leadership and tact for nationally recognized healthcare facilities channel within the enterprise product, marketing group. Designed business operation, & marketing infrastructure to implement marketing optimization strategies across 10 regions. Defined strategy to capitalize a holistic view for the development of the organization to ensure continued future growth. Conducted thorough market analysis and identified growth accounts, built a high performance account management team and developed sustainable relationship with client bases. Boosted networking efforts while maintaining solid market presence. Identified a lucrative acquisition opportunity for a key site that had potential to become the largest referring intuition. Developed integration strategies of a new Enterprise Teams Group by consolidating sales team representing all 2 units. Resolved major disparity between the team’s performance metrics and the overall organizational performance metrics. Implemented strategies on long-hour rehabilitation health care facility case by re-segmenting customer based. Prepared strategic channel plan and developed enterprise approach to boost revenue cycle management optimizations tactics. Key Accomplishments: ▪ Managed significant challenges associated with emerging business by propelling all payer reimbursement volume to exceed target 15% representing 5% over prior years and exceeded Medicare reimbursement 17% representing 10% over prior year. ▪ Introduced and delivered the largest and most comprehensive solutions through centralizing cutting-edge infrastructures revitalized IT operations with changes to in house staffing. Added e-statements and signature imaging functionality. ▪ Demonstrated the versatility and expertise needed to methodically supervise and facilitate document conversion to nearly 100% paperless imaging system. Added review procedures efficiency with low-cost solution. ▪ Reduced liability and built profits; orchestrated $3M new account sale to third party provider. Communicated with cross functional departments, including CEO, COO, CIO, and VP, executive physicians, therapists, ARNP, therapeutics, and nurses. ▪ Increased and improve profitability, ultimately revitalize on under performing departments. Managed business development and $83 million RCM revenue while overseeing 23 direct and indirect reports across Washington, and North Carolina. ▪ Managed governmental third party’s compliance requirements from the dept. of Social Health Services, State of Washington, the Labor & Industry State of Washington, the CMS Medicare, Tri-Care, including 570 insurance and payer agencies.

Program Coordinator/FS – IIFull Time

• Job Details:Directed all functions and activities associated with patient financial services department in revenue cycle management operation of 200 providers, including 15 post-fellows and 4 professional faculties' providers. Cross-collaborated with the senior PFS director, IT department and external organizations to ensure the procedure codes and charges are billed accurately. Provided educational/training and guideline to clinical registration staff for HIM policies and procedure. Followed the HIPAA federal health care compliance guidelines. Key Accomplishments: ▪ Delivered sterling support in clinical administration and chairmen & head of the department. Coordinated closely with the National Institute of Health USA (NIH), National Science Foundation USA (NSF) and Office of Sponsor Program (OSP). ▪ Held bottom-line accountability to coordinate with multiple customers including internal and external teams and clients to meet the deadlines and contributed as a part of team to process over ($995m) annual budgets.