
Abdalaziz ahmed
It Specialist at Ecotel Dahab Bay View Resort
Shubra Alkhaymah, Qalubia, EgyptWork Experience
It SpecialistFull Time
Ecotel Dahab Bay View Resort
Sep 2024 - Present -11 months
Egypt , South Sinai
- Job Details:- Providing technical support to hotel staff and guests in case of any issues with computers, the network, or communication - Monitoring and maintaining the hotel's network (LAN/WAN) to ensure systems operate smoothly and efficiently. - Setting up and installing computers, printers, phones, and other systems according to the hotel's needs. - Installing and maintaining the software used in the hotel, including Property Management Systems (PMS), email, and antivirus programs. - Managing regular backup operations and restoring data in case of any failure.
It Help Desk TechnicianFull Time
P.H.I Institute for engineering
Jun 2023 - Sep 2024 -1 yr, 3 months
Egypt
- Job Details:- Provide technical support to users and resolve technical issues to ensure smooth workflow. - Monitor and maintain employees' computers, including updates, troubleshooting, and issue resolution. - Install and configure operating systems like Windows, along with necessary programs and applications. - Troubleshoot and resolve internet connectivity issues to maintain network stability within the company. - Installing and configuring new printers
Education
Bachelor's Degree in Graduated
معهد عالي حاسباتJan 2023
Skills
- MCSA
- Communication
- Help desk
- Installation
- Information Technology (IT)
- HelpDesk
- networks
- English Education
- Computer Skills
- Data Entry
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Languages
Arabic
FluentEnglish
Intermediate