Basic Info

Abdelazeem Ganoup

4 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Senior Account Manager at Dashsoft

Experience Details

Senior Account Manager

Marketing/PR/Advertising , Sales/Retail

Experienced (Non-Manager)

I am responsible for the company clients while trying to get new ones and that is what I do:

•Collect leads and track them in the CRM and trying to find new leads.
•Communicate with clients and encourage trusting relationships, solve their problems.
•Making cold calls and meet clients if required.
•Generate innovative ideas to support customers and boost brand awareness.
•Supports sales staff by providing sales data, market trends, forecasts, account analyses, new product information and relaying customer services requests.
•Making Presentations about our software and services for the new clients.
•Use client feedback to improve customer experience and to make product development.
•Provide support for marketing events and exhibitions as required, like Cairo ICT 2015. I represented our company with Microsoft, as we are partners.
•I used to help the development team also, like working on the backend of websites and train the users to it. Like MOE website.


Company Details

Dashsoft

Heliopolis, Egypt

11-50 employees

Computer Software, Information Technology Services

www.dashsoft.com

Jun 2015 to present (1 year 6 months)
Pre Sales at United Systems

Experience Details

Pre Sales

Sales/Retail

Experienced (Non-Manager)

I used to work with the sales team to plan and prepare for the sales process and I used to help with:

•In the planning phase: perform activities such as prospect identification, product research, industry research, competitor research, and call strategy.
•In the preparation phase: taking the information in the planning phase, put it into a written call plan, clear objectives and goals, create the appropriate presentation materials and or tools, build the best stories, predict customer objections, and practice for the scenarios.
•Support client installations.
•Solving problems between the company and the clients.


Company Details

United Systems

Mohandsen, Egypt

11-50 employees

Computer Hardware

http://www.uss.com.eg/

May 2014 to May 2015 (1 year)
Sales Representative at Arabian Developers

Experience Details

Sales Representative

Sales/Retail

Entry Level

It was a startup company, I was an outdoor salesperson, and I used to:

•Making cold calls and taking appointments and meetings.
•Meet the clients I called, make a presentation about the product, and interact with them trying to find solutions for their problems throw our product.
•Design presentations using PowerPoint to help with selling the product.
•Negotiate with customers about desired features and prices.
•Close deals and support the installation process.


Company Details

Arabian Developers

Shubra el-Kheima, Egypt

1-10 employees

Computer Software

N/A

Apr 2013 to Apr 2014 (1 year)
HR at Elsorady

Experience Details

HR

Human Resources

Entry Level

I was one of the HR team; we were responsible for over 700 employees:

• I was the fastest member of the team who learned about the company software.
• I was also the one who have the least mistakes.
• I used to register the new employees to the system.
• Managing their working hours and salaries.
• Solving problems between them and their managers.
• Updating the employees data using excel.


Company Details

Elsorady

kafr El Shiekh, Egypt

501-1000 employees

Food and Beverage Production, Supermarkets

http://www.elsorady.com/

Mar 2012 to Mar 2013 (1 year)
Indoor Salesman at 3ettesh

Experience Details

Indoor Salesman

Sales/Retail

Student

I used to work while studying as an indoor salesman for a Houseware and Electronic gallery.
I used to memorize prices to help customers if they need to know a price of a product.
I used to know the budget of the customers and suggest the ideal products for them.
I was putting the sold products to the system and make pills.


Company Details

3ettesh

Kafr El-sheikh, Egypt

11-50 employees

Consumer Services

N/A

Jan 2009 to Dec 2010 (1 year 11 months)

Achievements


•Sold our product ( KetApp ) for 5 schools with more than 570 subscribers.
• I helped with developing the product as i hear directly from the client about the desired features and updates.
•Keeping a good relationship with our clients and solve problems quickly.
• I represented our company with Microsoft at Cairo ICT 2015 as we are partners.
• Giving training to MOE employees back end website.
•I designed many presentations using PowerPoint about our products and services.
• Customized offers according to the situation and the client needs and negotiating about it until finding a win win solution.




• Researching new technologies.
• I used to support client installations and solve problems if we faced any.
• Sent emails to clients about the new products and customize offers.
• Helped the sales team with client informations.



• The product was poor and, however I sold the software for two clients.
• I used to collect information from clients and tell the development team which features is more important to make updates to the software.
• Made lots of cold calling and presentations and understood more about clients and consumer behavior.



• I was the fastest person who learned the company software.
• I never made a mistake with my employees salaries.
• I used to deal better with my needy boss more than any other one!



• I used to be in school football team. • At college i used to organise trips sometimes.

Education

College Diploma in Marketing

Education Details

College Diploma

Marketing

American University in Cairo (AUC), Egypt

Not specified

Introduction to Marketing Consumer Behavior Entrepreneurial & Innovative Marketing Digital & Database Marketing Services & Retail Marketing Strategic Marketing Marketing Graduation Project

N/A

American University in Cairo (AUC)
2016 - 2017 (Expected)
Bachelor's Degree in Accounting

Education Details

Bachelor's Degree

Accounting, Commerce

Kafr El-Sheikh University, Egypt

Not specified

N/A

N/A

Kafr El-Sheikh University
2007 - 2011
High School - Thanaweya Amma

High School Details

Thanaweya Amma

fowa school

Egypt

2007

B / Very Good / 75 - 85%

N/A

fowa school
2007

Certifications

Certificate details

Business English

May 2015

A

N/A

N/A

British Council

N/A

Certificate details

Conversation English

Apr 2013

A

N/A

N/A

British Council

N/A

Certificate details

Sales Fundamentals

Oct 2016

N/A

https://www.lynda.com/ViewCertificate/E5D08F82EE814C178CAE06FF04D3EE0F?utm_source=directlink&utm_medium=sharing&utm_campaign=certificate

N/A

Lynda.com

Topics included:

- The philosophy of sales
- Identifying potential customers
- Exploring buying motivators
- Communicating the power of your solution
- Developing an effective sales process

Certificate details

Top 10 Marketing Challenges

Sep 2016

N/A

https://www.lynda.com/ViewCertificate/5DC795742F80470A91F54C8A1CD3091C?utm_source=directlink&utm_medium=sharing&utm_campaign=certificate

N/A

Lynda.com

N/A

Certificate details

Identify Sales Growth Opportunities

Nov 2016

N/A

https://www.lynda.com/ViewCertificate/31284E95625F4F1AA99128552900E306?utm_source=directlink&utm_medium=sharing&utm_campaign=certificate

N/A

Lynda.com

It explains four primary ways to grow sales within your current market: selling to new customers, selling more to current customers, growing sales with multibrand customers.

Certificate details

Communication Fundamentals

Sep 2016

N/A

https://www.lynda.com/ViewCertificate/15B196F0D4D6409D9FF78654876D4360?utm_source=directlink&utm_medium=sharing&utm_campaign=certificate

N/A

Lynda.com

Walking through strong and clear communication strategies that will help me to improve listening, my message, my delivery, and my effectiveness.

Certificate details

The Science of Sales

Nov 2016

N/A

https://www.lynda.com/ViewCertificate/EC852F389CC44AD1916E7735B07AA428?utm_source=directlink&utm_medium=sharing&utm_campaign=certificate

N/A

Lynda.com

Topics included:

Understanding the trust continuum and the trust matrix
The three-layered brain and five neuro-elements
Creating connections
Establishing credibility
Handling objections

Certificate details

Project Management Simplified

Nov 2016

N/A

https://www.lynda.com/ViewCertificate/46F53BA0B6BD4E9A8513E1841F8A8DFB?utm_source=directlink&utm_medium=sharing&utm_campaign=certificate

N/A

Lynda.com

It's about managing projects without creating a lot of extra overhead, and shows how to use traditional PM tools—such as Gantt charts and network diagrams—to help you manage your workload.

Certificate details

Marketing Fundamentals

Sep 2016

N/A

https://www.lynda.com/ViewCertificate/E0AAF74B43EF456A8121357FBA884338?utm_source=directlink&utm_medium=sharing&utm_campaign=certificate

N/A

Lynda.com

The course explains marketing's role in an organization; provides frameworks for analyzing a business, its customers, and its competitors; and shows how to develop a successful marketing strategy.

Certificate details

Understanding Consumer Behavior

Oct 2016

N/A

https://www.lynda.com/ViewCertificate/ED17F8EB69CA45AEB3926E02CEDAAD5A?utm_source=directlink&utm_medium=sharing&utm_campaign=certificate

N/A

Lynda.com

N/A

Certificate details

Service Innovation

Sep 2011

N/A

https://www.lynda.com/ViewCertificate/2B28193EC4A643BB9E2050E15DCC55B7?utm_source=directlink&utm_medium=sharing&utm_campaign=certificate

N/A

Lynda.com

N/A

Certificate details

Microsoft Dynamics CRM Essential Training

Oct 2016

N/A

https://www.lynda.com/ViewCertificate/6F277A4023AC401EA15220AC76241C3A?utm_source=directlink&utm_medium=sharing&utm_campaign=certificate

N/A

Lynda.com

N/A

Training and Courses

Training/Course Details

Microsoft Certified Technology specialist (MCTS)

Sep 2015

Microsoft

N/A

Training/Course Details

Developing Web Applications with Microsoft Visual Studio 2010.

May 2013

It share

N/A

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Last update 11 days ago.

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Profile Skills and Keywords

AccountingAdaptiveArabicArtBusiness DevelopmentBusiness EnglishCRMChessCommerceCommunication FundamentalsComputer HardwareComputer SoftwareConsumer ServicesConversation EnglishCreativeDeveloping Web Applications With Microsoft Visual Studio 2010.DocumentaryEnglishFlexibleFood And Beverage ProductionFrenchGraphic DesignHRHuman ResourcesHuman Resources (HR)Identify Sales Growth OpportunitiesIndoor SalesmanInformation Technology ServicesInternet SearchMarketingMarketing FundamentalsMicrosoft Certified Technology Specialist (MCTS)Microsoft Dynamics CRM Essential TrainingMicrosoft OfficeMicrosoft SQL ServerMoviesMusicPhotographyPlaying FootballPre SalesPresenterProblem SolverProject Management SimplifiedReadingRetailRock MusicSalesSales FundamentalsSales RepresentativeSenior Account ManagerService InnovationSingingSupermarketsTeam PlayerTennisThe Science Of SalesTop 10 Marketing ChallengesTravellingUnderstanding Consumer Behavior

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Fluent

: Advanced

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

French

French

: Intermediate

: Beginner

: Beginner

: Beginner

Tools and Technologies

Internet Search

Internet Search

: Expert

: Extreme - I love it!

:

3-5 years

Microsoft Office

Microsoft Office

: Advanced

: Extreme - I love it!

:

1-3 years

CRM

CRM

: Advanced

: High

:

1-3 years

Photography

Photography

: Intermediate

: Extreme - I love it!

:

1-3 years

Human Resources (HR)

Human Resources (HR)

: Intermediate

: High

:

Less than 1 year

Graphic Design

Graphic Design

: Beginner

: High

:

Less than 1 year

Microsoft SQL Server

Microsoft SQL Server

: Little knowledge

: Medium

:

Less than 1 year

Fields of Expertise

sales

sales

: Expert

: Extreme - I love it!

:

1-3 years

marketing

marketing

: Advanced

: Extreme - I love it!

:

1-3 years

Accounting

Accounting

: Beginner

: Little

:

Less than 1 year

Business Development

Business Development

: Beginner

: Extreme - I love it!

:

Less than 1 year

HR

HR

: Beginner

: Medium

:

Less than 1 year

Key Skills

Presenter, Creative, Problem Solver, Flexible / Adaptive, Team Player

Online Presence

https://eg.linkedin.com/in/abdelazeem-ganouphttps://www.facebook.com/ZEMOOOOOOO

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