
Zekrayat Wael
E-commerce Specialist and Data Entry Dashboard at Halla Travel
Tanta, Gharbia, EgyptWork Experience
Virtual AssistantInternship
Alx
Sep 2024 - Nov 2024 -2 months
Egypt , Cairo
- Job Details:✔️ Managing inboxes and calendars: Organizing and efficiently handling client emails and schedules. ✔️ Scheduling tasks and meetings: Providing flexible and effective solutions to meet client needs. ✔️ Internet research: Delivering accurate information to support decision-making. ✔️ Creating slides and presentations: Designing professional and engaging materials. ✔️ Project management: Coordinating and organizing projects to achieve objectives. ✔️ Travel research and booking: Planning trips and creating customized travel itineraries. ✔️ Data entry and expense tracking: Ensuring accuracy and efficiency in every detail. ✔️ Writing correspondence and taking meeting minutes: Communicating effectively and building strong relationships with clients and stakeholders. ✔️ Electronic record management: Applying best practices in version control and storage. ✔️ Customer service and stakeholder management: Focusing on building trust and ensuring client satisfaction.
E-commerce Specialist and Data Entry DashboardFull Time
Halla Travel
Feb 2024 - Present -1 yr, 4 months
Egypt
- Job Details:Hotel Price Management and Updates: Responsible for continuously entering and updating hotel prices on the Hala Travel app, ensuring that displayed prices are accurate and up-to-date, which builds trust with users. Coordination of Offers and Travel Packages: Designed and coordinated special offers and customized travel packages to meet diverse customer needs, enhancing user experience and attracting a broader client base. Data Verification and Accuracy: Regularly reviewed and verified entered data to ensure accuracy and reliability, promptly correcting any errors to provide trustworthy information within the app. Team Collaboration: Worked closely with marketing and sales teams to update offers and provide appealing content on the app, ensuring the information aligns with marketing strategies. User Experience Enhancement: Focused on enhancing user experience by providing varied and attractive content that caters to customer needs, offering suitable options that increase satisfaction and engagement with the app. Performance Reporting: Submitted periodic reports to management on the performance of packages and offers, analyzing customer responses to improve strategies and align content with market demands.
Assistant CoordinatorFull Time
uccd
Sep 2022 - Jan 2024 -1 yr, 4 months
Egypt
- Job Details:Help and support UCCD team to organize the training courses Help students and facilitate the “UCCD” services. Assist in the process of application Follow up training round, resulting in service to more than 2000 students.
Education
Bachelor of Specific Education, Computer department in computer
Tanta UniversityJan 2019 - Jan 2023 - 4 yr
Activities
hr at pafs
Volunteering
Dec 2021 - Present -3 yrs, 6 months
hr at enactus
Student Activity
Jul 2022 - Jun 2023 -11 months
Skills
- ICDL
- Calendar management
- inbox management
- employee skills training
- Customer
- HR
- Customer Service
- Visual Communication
- Creating meeting agendas
- Travel research and booking
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Languages
Arabic
FluentEnglish
Intermediate