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Zeinab Refaat Youssef

Marketing - marketing communication - advertising - telecom - Enterprise

6th of October, Giza, Egypt

Work Experience

  • Marketing communication consultantFreelance / Project

    Micro Tec.

    Nov 2024 - Present -7 months

    Saudi Arabia

    • Job Details: Developed and executed integrated marketing communication strategies to promote ERP and POS solutions across key sectors such as retail, manufacturing, and real estate.  Revamped sales and marketing materials, including brochures, presentations, and product sheets, ensuring alignment with brand identity and customer needs.  Created compelling content for digital campaigns, social media, and email marketing to support lead generation and brand awareness.  Collaborated with product and sales teams to tailor messaging that resonates with both technical and business audiences.  Planned and coordinated Micro Tec’s participation in industry events, exhibitions, and client workshops to enhance market presence and customer engagement.  Conducted market analysis and research to support strategic positioning and identify communication opportunities.
  • Marketing Communication Section HeadFull Time

    Telecom Egypt

    Jan 2021 - Oct 2024 -3 yrs, 9 months

    Egypt , Giza

    • Job Details:Job Responsibilities: • Develop a yearly communication plan in collaboration with product management, sales, and cross-functional teams, ensuring alignment with organizational goals, market trends, and customer needs. • Spearheaded data-driven marketing campaigns across multiple channels (digital, TV, OOH, print, and website) to elevate brand visibility, drive customer acquisition, and maximize ROI. • Manage the creation of impactful marketing collateral, including product portfolios, website content, in-store printed materials, and business emails, to clearly communicate product value and empower the sales team to drive increased sales success." • Manage, guide and influence multiple advertising agencies ensuring optimum creative output to achieve tactical and corporate objectives. • Analyze marketing performance metrics, leveraging data insights and measure the effectiveness of marketing campaigns over Market to refine future strategies and maximize return on investment. • Lead and mentor the marketing communication team, fostering a culture of innovation and professional growth while maintaining high standards of quality in deliverables.
  • Marketing communication supervisorFull Time

    Telecom Egypt

    Mar 2019 - Mar 2021 -2 yrs

    Egypt , Giza

    • Marketing communication Director supportFull Time

      Telecom Egypt

      Mar 2018 - Mar 2019 -1 yr

      • Education

        • Bachelor's Degree in English Literature

          Ain Shams University (ASU)

          Jan 2002 - Jan 2006 - 4 yr

        Achievements

        ➢ WE Pay • Revamp Campaign 2022: Achieved 17M views within one month, resulting in a 23% increase in customer base and a 22% growth in financial transactions within the campaign offer time. • Managed the development and launch of various digital campaigns to raise awareness of product features and promote financial transactions through the WE Pay wallet, resulting in a 53% in Q3 & 41% in Q4, 2023 YOY growth in digital payments. ➢ WE Gold • Managed and executed all go-to-market activities related to the launch campaign, resulting in 42% gross adds to postpaid customer base within the first three months from launch. • Achieved outstanding social media engagement, with 10 million views on YouTube, 20 million views on Facebook, and 25 million views on TikTok. ➢ MY WE App: • Managed planning and launch of targeted campaigns to drive registrations and increase awareness of tactical features for “My WE App.” resulting in a 43.5% growth up from 25% of WE customer base

        Skills

        • Marketing Communications
        • Content Creation
        • Administration
        • Customer Service

        Languages

        • Arabic

          Fluent
        • English

          Fluent
        • French

          Beginner

        Training & Certifications

        • Social Media Advertising

          LinkedIn·2024
        • Google Analytics 4

          LinkedIn·2024
        • Integrated marketing diploma

          Riti·2019
        • Project Management Diploma

          Riti Institute ·2015
        • Data Analysis and Reporting Techniques

          First Training Center·2015
        • Human resources essentials course

          American chamber of Commerce in Egypt ·2013
        • PCT: Professional Certified Trainer

          American University in Cairo ·2013
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