
Zeinab Refaat Youssef
Marketing - marketing communication - advertising - telecom - Enterprise
6th of October, Giza, EgyptWork Experience
Marketing communication consultantFreelance / Project
Micro Tec.
Nov 2024 - Present -7 months
Saudi Arabia
- Job Details: Developed and executed integrated marketing communication strategies to promote ERP and POS solutions across key sectors such as retail, manufacturing, and real estate. Revamped sales and marketing materials, including brochures, presentations, and product sheets, ensuring alignment with brand identity and customer needs. Created compelling content for digital campaigns, social media, and email marketing to support lead generation and brand awareness. Collaborated with product and sales teams to tailor messaging that resonates with both technical and business audiences. Planned and coordinated Micro Tec’s participation in industry events, exhibitions, and client workshops to enhance market presence and customer engagement. Conducted market analysis and research to support strategic positioning and identify communication opportunities.
Marketing Communication Section HeadFull Time
Telecom Egypt
Jan 2021 - Oct 2024 -3 yrs, 9 months
Egypt , Giza
- Job Details:Job Responsibilities: • Develop a yearly communication plan in collaboration with product management, sales, and cross-functional teams, ensuring alignment with organizational goals, market trends, and customer needs. • Spearheaded data-driven marketing campaigns across multiple channels (digital, TV, OOH, print, and website) to elevate brand visibility, drive customer acquisition, and maximize ROI. • Manage the creation of impactful marketing collateral, including product portfolios, website content, in-store printed materials, and business emails, to clearly communicate product value and empower the sales team to drive increased sales success." • Manage, guide and influence multiple advertising agencies ensuring optimum creative output to achieve tactical and corporate objectives. • Analyze marketing performance metrics, leveraging data insights and measure the effectiveness of marketing campaigns over Market to refine future strategies and maximize return on investment. • Lead and mentor the marketing communication team, fostering a culture of innovation and professional growth while maintaining high standards of quality in deliverables.
Education
Bachelor's Degree in English Literature
Ain Shams University (ASU)Jan 2002 - Jan 2006 - 4 yr
Achievements
➢ WE Pay • Revamp Campaign 2022: Achieved 17M views within one month, resulting in a 23% increase in customer base and a 22% growth in financial transactions within the campaign offer time. • Managed the development and launch of various digital campaigns to raise awareness of product features and promote financial transactions through the WE Pay wallet, resulting in a 53% in Q3 & 41% in Q4, 2023 YOY growth in digital payments. ➢ WE Gold • Managed and executed all go-to-market activities related to the launch campaign, resulting in 42% gross adds to postpaid customer base within the first three months from launch. • Achieved outstanding social media engagement, with 10 million views on YouTube, 20 million views on Facebook, and 25 million views on TikTok. ➢ MY WE App: • Managed planning and launch of targeted campaigns to drive registrations and increase awareness of tactical features for “My WE App.” resulting in a 43.5% growth up from 25% of WE customer base
Languages
Arabic
FluentEnglish
FluentFrench
Beginner
Training & Certifications
Social Media Advertising
LinkedIn·2024Google Analytics 4
LinkedIn·2024Integrated marketing diploma
Riti·2019Project Management Diploma
Riti Institute ·2015Data Analysis and Reporting Techniques
First Training Center·2015Human resources essentials course
American chamber of Commerce in Egypt ·2013PCT: Professional Certified Trainer
American University in Cairo ·2013