ZAR CHI KO KO NAING

Supervisor | Product Development Executive

• Job Details:Conducted market analysis and competitor benchmarking to identify market gaps, uncover customer pain points, and develop competitive, customer-centric product offerings. Collaborated with underwriting, actuarial, and marketing teams to define product specifications and execute effective go-to-market strategies. Led the end-to-end product development lifecycle, including drafting detailed product specifications aligned with strategic objectives. Prepared and submitted product documentation to regulatory bodies and group offices to ensure adherence to all risk and compliance standards. Coordinated cross-functionally with compliance and risk teams to proactively identify and mitigate potential regulatory or operational issues. Led the development and management of product-related systems, ensuring smooth integration into sales and policy issuance processes. Designed and implemented end-to-end process flow journeys from sales through to policy issuance, enhancing operational efficiency and customer satisfaction. Generated test scenarios and actively participated in the planning, preparation, and execution of user acceptance testing (UAT). Interpreted product requirements for system implementation; worked with requirement owners to ensure comprehensive test coverage. Monitored UAT progress and defect tracking; ensured timely resolution through close coordination with IT, UAT managers, and requirement owners to achieve UAT sign-off. Partnered with business stakeholders to clarify and validate business requirements; managed product backlog (day 2 functionality) and ensured timely delivery. Assessed business impacts resulting from changes in system requirements, process rules, and application enhancements; recommended effective, business-aligned solutions. Analyzed product performance and customer requests to drive continuous improvement, aligning features with user needs and industry trends. Ensured full compliance of new products with local and international regulations by working closely with legal and compliance teams. Developed and delivered comprehensive training materials; conducted training sessions to share product knowledge and ensure business readiness. Collaborated with distribution and operations teams to refine sales-to-policy issuance workflows, reducing turnaround times and improving service delivery. Coordinated product launch plans with cross-functional teams; reviewed and aligned marketing materials to ensure regulatory compliance and brand consistency.